Summary
Overview
Work History
Education
Skills
Websites
Certification
Languages
Timeline
Generic
Klaus Kutrolli

Klaus Kutrolli

Waterbury

Summary

As a Clinical Engineering IT Technician at TRIMEDX, I lead cross-functional collaboration between clinical, IT, and vendor teams for seamless integration of medical devices with hospital EMRs. I resolve complex issues and optimize networking environments, applying my expertise in Clinical Engineering-IT (CE CYBER)Systems . I also manage the Connected Device Inventory and provide robust support for integrated medical equipment, ensuring data security and system reliability. I have a master's degree in Information Technology from Universiteti 'Fan S. Noli' Korçë, where I gained a profound understanding of IT infrastructure, Windows systems, server management, and Active Directory administration. I have over five years of experience in telecommunications and IT project management, where I demonstrated my analytical, troubleshooting, and communication skills. I am fluent in Albanian, Greek, and English. I am motivated by building relationships and promoting synergy across business lines and global units, driving positive change and enhanced profitability.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Clinical Engineering IT Technician

TRIMEDX
01.2024 - Current


  • IT Collaboration: Proficient in leading cross-functional teams, ensuring seamless integration of medical devices with hospital EMRs, resolving complex issues, and optimizing networking environments.
  • Technical Support: Skilled in addressing end-of-life challenges for integrated medical equipment and managing OEM patch implementations to ensure system longevity.
  • Connected Device Management: Expertise in maintaining Connected Device Inventory and Clinical Engineering-IT (CE CYBER) Systems.
  • System Administration: Experienced in administering server-based medical equipment applications to maintain smooth and reliable operation.
  • Infrastructure Optimization: Adept at collaborating on hardware and software patch implementations, including lab testing for seamless integration.
  • Troubleshooting and Maintenance: Skilled in the maintenance and repair of production medical device systems, providing proactive responses to issues and maintaining detailed documentation.
  • Training and Documentation: Experienced in delivering targeted training, evaluating incoming equipment, and documenting configurations for clarity and consistency.
  • Project Oversight: Proficient in monitoring software revisions, ensuring timely upgrades, and supporting Clinical Engineering tasks through effective troubleshooting and project management.

Onsite-Datacenter Operations Specialist

Hemmersbach
01.2023 - 01.2024


  • Enterprise Backup Systems Management: Proficient in monitoring, identifying, and resolving enterprise backup system issues while providing recommendations to enhance reliability and efficiency.
  • Data Redundancy and Disaster Recovery: Experienced in managing off-site backup media processes and documentation to ensure data redundancy and readiness for disaster recovery scenarios.
  • Server Upgrades and Configuration: Skilled in upgrading server equipment and configuring HPE ProLiant servers to optimize performance and meet specific infrastructure needs.
  • IT Troubleshooting: Expertise in diagnosing and resolving server-related issues, including HPE ProLiant servers, and troubleshooting data network problems for seamless operations.
  • Documentation and Inventory Management: Maintained meticulous equipment records and collaborated on inventory tagging, improving accuracy and asset tracking.
  • Data Center Operations Support: Prepared and deployed used data center equipment for efficient resource utilization and acted as a reliable backup during staffing gaps to maintain operational continuity.
  • Installation and Deployment: Proficient in setting up HPE ProLiant servers and other data center equipment to support IT infrastructure demands.
  • Network Maintenance: Adept at installing and troubleshooting network systems to ensure uninterrupted data flow.

Information Technology Technician

Trinity Health Of New England
09.2022 - 01.2023


  • Windows System Imaging: Proficient in deploying and maintaining Windows operating systems on workstations, laptops, and servers, creating a secure and standardized computing environment.
  • Windows Server Management: Skilled in managing Windows Server environments, including updates, user access management, and performance optimization for enhanced functionality and data security.
  • IT Troubleshooting Expertise: Experienced in diagnosing and resolving diverse IT issues, including hardware and software problems, to minimize downtime and ensure user satisfaction.
  • Active Directory Administration: Strong expertise in managing Active Directory, encompassing user accounts, group policies, and security protocols to maintain network integrity and controlled access.
  • Printer and Device Maintenance: Adept at troubleshooting and maintaining printers and multifunction devices, ensuring smooth office operations and timely resolution of issues.
  • Windows OS Support: Skilled in resolving Windows operating system issues, enabling a productive and minimally disrupted working environment for end-users.
  • IT Equipment Maintenance: Proficient in performing routine maintenance tasks to extend IT asset lifespans and reduce costs through proactive care.

Hydromechanic workshop

Self-employed
07.2017 - 05.2022


  • Computerized Hydraulic Systems Repair and Troubleshooting: Skilled in diagnosing, repairing, and troubleshooting high-pressure oil hydraulic components with a focus on computerized systems to ensure optimal performance.
  • Remote Controller Programming: Proficient in programming crane remote controllers for precise operation and enhanced control.
  • Heavy-Duty Machine ECU Configuration: Experienced in programming and configuring Electronic Control Units (ECUs) for heavy-duty machinery, optimizing functionality and efficiency.

Information Technology Technician

SPONTAN CREATIVE MEDIA
01.2016 - 05.2017


  • Technical Support Expertise: Proficient in providing technical support for system communications (LAN/WAN), hardware, and software applications, ensuring efficient functionality and resolution of technical issues.
  • Installation and Configuration: Skilled in installing and configuring computers, switches, modems, point-of-sale (POS) systems, and patch panels to meet operational needs.
  • Network Troubleshooting: Experienced in diagnosing and resolving network connectivity issues, optimizing system performance and minimizing disruptions.
  • Hardware Repair: Capable of performing repairs for laptops and desktop computers, addressing hardware-related problems efficiently.
  • Customer Service Orientation: Strong customer service skills with active listening and clear communication to provide effective solutions and user guidance.
  • Remote Assistance and Documentation: Proficient in using remote assistance tools, ticketing systems, and maintaining thorough documentation for support request tracking and resolution.
  • Technology Awareness: Stays current with evolving technology trends to provide informed recommendations and drive IT operational improvements.

Education

Master's degree - Information Technology

Universiteti 'Fan S. Noli'
07.2019

Bachelor's degree - Information Technology

Universiteti 'Fan S. Noli'
07.2017

Skills

  • Enterprise Backup Systems Management
  • Server Upgrades and Maintenance
  • Documentation and Inventory Management:
  • Data Center Operations Support
  • Network Installation and Troubleshooting
  • Process Optimization
  • Windows Server Administration
  • Project Oversight
  • Active Directory Management
  • Printer and Multifunction Device Support
  • Medical Device Troubleshooting
  • Clinical IT Integration
  • Clinical Engineering Project Support
  • Biomedical Device Configuration

Certification

  • TGS - PRACTICE & DELIVERY, 11/27/17
  • INFORMATION SECURITY TRAINING, 11/27/17
  • PRIVACY AND INFORMATION SECURITY TRAINING, 11/27/17

Languages

Albanian
Greek
English

Timeline

Clinical Engineering IT Technician

TRIMEDX
01.2024 - Current

Onsite-Datacenter Operations Specialist

Hemmersbach
01.2023 - 01.2024

Information Technology Technician

Trinity Health Of New England
09.2022 - 01.2023

Hydromechanic workshop

Self-employed
07.2017 - 05.2022

Information Technology Technician

SPONTAN CREATIVE MEDIA
01.2016 - 05.2017

Bachelor's degree - Information Technology

Universiteti 'Fan S. Noli'

Master's degree - Information Technology

Universiteti 'Fan S. Noli'
Klaus Kutrolli