Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Languages
Timeline
Generic

Klauz Ether Pineda

Donna,USA

Summary

Experienced professional with over 6 years of military service and 10 years of experience in corrections, youth care, logistics, and behavioral health. Skilled in leading teams under pressure, de-escalating high-stress situations, and ensuring compliance with federal and state regulations. Proficient in crisis intervention, tactical operations, food service management, and secure transportation. Holds a U.S. Army Secret Clearance and certifications in CPR/AED and Crisis Prevention Intervention (CPI).

Overview

13
13
years of professional experience
1
1
Certification

Work History

Behavioral Health Technician

Plan Behavior Center
02.2025 - Current
  • Provide direct care to clients with mental health needs
  • Monitor behaviors, implement intervention plans, and maintain detailed documentation
  • Collaborate with clinical staff to promote safe, therapeutic environments

Food Service Specialist (92G)

U.S. Army Reserve
01.2019 - 01.2025
  • Prepared meals in field and garrison environments
  • Maintained food safety, conducted inventory, and supported large-scale logistics
  • Completed Basic Leader Course (BLC) to support NCO responsibilities

Lead Youth Care Worker

Chicanos Por La Causa
05.2024 - 12.2024
  • Supervised staff and ensured policy compliance
  • Managed intakes, discharges, behavior logs, and shift transitions
  • Mentored new hires and coordinated youth programming

Youth Care Worker / Supervisor

Sunny Glen New Tomorrow
01.2023 - 04.2024
  • Led teams in high-volume youth facilities
  • Conducted safety drills, maintained supervision logs, and guided new staff
  • De-escalated crisis situations and supported UAC documentation systems

Youth Care Worker

Deployed Services
03.2022 - 11.2022
  • Conducted intakes and met all basic needs and regulatory requirements for youth
  • Supported educational, recreational, and behavioral programs
  • Helped plan large events and ensured a safe environment

Travel Youth Care Worker / Logistics Specialist

MVM Inc.
04.2021 - 03.2022
  • Transported unaccompanied minors/families via land and air
  • Managed logistics, maintained vehicles, and monitored supply inventories
  • Maintained communication with support teams throughout transports

Boilermaker Mechanic

Gulfspan Industrial / Koch Specialty Plant
05.2017 - 04.2021
  • Constructed and maintained stationary boilers
  • Interpreted blueprints and assembled industrial components
  • Utilized tools for precise mechanical alignment and repair

Jailer / Police Cadet

San Juan Police Department
09.2018 - 07.2020
  • Supervised inmate activities, maintained logs, and responded to emergencies
  • Participated in cadet training and supported facility safety procedures

Detention Officer / SERT Officer

Hidalgo County Sheriff's Office
02.2013 - 04.2017
  • Managed inmate safety, coordinated emergency responses, and enforced rules
  • Served on Special Emergency Response Team (SERT)

Education

Bachelor of Science - Criminal Justice

University of Phoenix
02.2025

Basic Peace Officer Certificate - undefined

South Texas College
Pharr, TX
06.2020

Skills

  • Military Leadership & Tactical Operations
  • Youth & Inmate Supervision
  • Behavioral & Mental Health Support
  • Crisis Intervention & De-escalation (CPI)
  • Secure Transport Operations & Logistics
  • Food Service & Sanitation Compliance
  • Microsoft Office Suite (8 years)
  • Bilingual: English & Spanish
  • Federal & State Regulatory Compliance
  • Active listening
  • Conflict de-escalation
  • Documentation skills
  • De-escalation strategies

Accomplishments

  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Supervised team of 60 staff members.
  • Conflict Resolution - Responsible for handling customer account inquiries, accurately providing information to ensure the resolution of product/service complaints, and customer satisfaction.
  • Collaborated with a team of two members. This led to job performance.
  • Achieved serving soldiers by feeding them with accuracy and efficiency.
  • Conflict Resolution - Responsible for handling customer account inquiries, accurately providing information to ensure the resolution of product/service complaints, and customer satisfaction.

Certification

  • U.S. Army Secret Clearance
  • CPR/AED & Combat Life Saver
  • Crisis Prevention Intervention (CPI)
  • Basic Leader Course (BLC)

Languages

Spanish
Full Professional
English
Full Professional

Timeline

Behavioral Health Technician

Plan Behavior Center
02.2025 - Current

Lead Youth Care Worker

Chicanos Por La Causa
05.2024 - 12.2024

Youth Care Worker / Supervisor

Sunny Glen New Tomorrow
01.2023 - 04.2024

Youth Care Worker

Deployed Services
03.2022 - 11.2022

Travel Youth Care Worker / Logistics Specialist

MVM Inc.
04.2021 - 03.2022

Food Service Specialist (92G)

U.S. Army Reserve
01.2019 - 01.2025

Jailer / Police Cadet

San Juan Police Department
09.2018 - 07.2020

Boilermaker Mechanic

Gulfspan Industrial / Koch Specialty Plant
05.2017 - 04.2021

Detention Officer / SERT Officer

Hidalgo County Sheriff's Office
02.2013 - 04.2017

Basic Peace Officer Certificate - undefined

South Texas College

Bachelor of Science - Criminal Justice

University of Phoenix