Summary
Overview
Work History
Education
Skills
4 languages
Languages
Timeline
Generic

Klavius Tanushi

New York,NY

Summary

Proven leader in enhancing guest experiences at Supervisor's Title, adept in staff training and customer service. Spearheaded initiatives reducing key loss incidents, significantly boosting space optimization and guest satisfaction. Fluent in four languages, excelling in multitasking and organization, I effectively increased revenue through strategic upselling, demonstrating exceptional problem-solving skills.

Overview

4
4
years of professional experience

Work History

Valet Parking Supervisor

Supervisor's Title
10.2022 - 08.2023
  • Evaluated employee performance regularly against established benchmarks, recognizing top performers with rewards or promotions as appropriate.
  • Implemented new procedures for handling lost or damaged keys, reducing instances of such occurrences significantly over time.
  • Continuously monitored parking lot capacity to optimize space utilization and minimize congestion during peak hours.
  • Facilitated seamless communication between staff, management, and guests to address any issues or special requests in a timely manner.
  • Collaborated with other departments to ensure efficient coordination of guest arrivals and departures, enhancing overall guest experience.
  • Managed resource allocation effectively, including scheduling staff shifts and maintaining inventory of supplies and equipment.
  • Improved team performance through regular coaching, feedback sessions, and professional development opportunities.
  • Increased revenue generation by implementing effective upselling strategies that promoted additional services offered by the establishment.
  • Handled escalated customer complaints professionally and effectively, implementing solutions that resulted in improved guest satisfaction scores.
  • Answered guest's questions about property amenities and services.
  • Helped guests unload and load luggage.
  • Maintained professional, organized, and safe environment for employees and patrons.

Shop Seller

Manager Assistant
01.2020 - 09.2021
  • Managed inventory to ensure a well-stocked store and timely fulfillment of customer orders.
  • Increased customer satisfaction by providing exceptional service and product knowledge.
  • Collaborated with team members to maintain a clean, organized, and visually appealing store environment.
  • Processed transactions efficiently, ensuring accurate pricing and payment handling.
  • Boosted sales through effective upselling and cross-selling techniques.
  • Handled high-pressure situations calmly, addressing multiple customer needs simultaneously without sacrificing quality of service.
  • Utilized strong communication skills to convey complex product details clearly, aiding customers'' understanding and purchasing decisions.
  • Adapted quickly to new product releases or changes in-store policies while maintaining professionalism under changing circumstances.
  • Developed strong rapport with customers, fostering loyalty and repeat business.

Education

GED -

High School Of Economics & Finance
New York, NY
07.2021

Skills

  • Staff Training and Development
  • Incident Reporting
  • Task Delegation
  • Customer Service
  • Problem-Solving
  • Punctual and Reliable
  • Attention to Detail
  • Multitasking and Organization
  • Customer service and support
  • Cash Handling
  • Stress Tolerance
  • italian,spanish,albanian,english Fluency

4 languages

im fluent in 4 languages, my name is Klavius Tanushi remember this name.

Languages

Albanian
Native or Bilingual
English
Native or Bilingual
Italian
Native or Bilingual
Spanish
Native or Bilingual

Timeline

Valet Parking Supervisor

Supervisor's Title
10.2022 - 08.2023

Shop Seller

Manager Assistant
01.2020 - 09.2021

GED -

High School Of Economics & Finance

Similar Profiles

CREATE PROFILE
Klavius Tanushi