Dynamic Master Cosmetologist with a proven track record of elevating client satisfaction and retention by over 30% at Hair By Klayre. Expert in advanced coloring techniques and client consultations, blending exceptional communication skills with trend awareness to deliver personalized beauty solutions. Demonstrates a strong commitment to salon management and continuous education, ensuring top-notch service delivery.
Overview
3
3
years of professional experience
Work History
Master Cosmetologist
Salon Owner of Hair By Klayre
01.2022 - Current
Attended regular trainings and workshops to maintain cosmetology license and stay current on technique and skills.
Researched latest trends in hair and makeup to stay updated on color, style, and technique.
Shampooed, conditioned, cut, colored and styled hair, following individualized client specifications and product recommendations to increase return customer base.
Boosted client return rates by consistently delivering high-quality services that exceeded expectations.
Managed appointment scheduling efficiently to maximize clientele while minimizing wait times.
Reduced appointment cancellations through effective communication with clients regarding scheduling changes or delays.
Enhanced client satisfaction by providing personalized consultations and tailored hair services.
Collaborated with fellow stylists to develop new techniques and trends, elevating the salon''s reputation within the industry.
Established a loyal client base by consistently providing exceptional services, resulting in increased referrals and word-of-mouth recommendations.
Consulted with new clients, asking appropriate questions to understand needs and expectations for hair color, style and care.
Streamlined inventory management processes to ensure adequate stock levels of essential supplies at all times.
Mentored junior stylists, providing guidance and support in developing their skills and growing their clientele base.
Educated clients on proper hair care practices, leading to increased product sales and repeat bookings.
Maintained a high standard of cleanliness, ensuring all tools and workstations were sanitized after each appointment.
Contributed creatively to photoshoots for promotional materials showcasing the salon''s capabilities in cutting-edge styles and treatments.
Attended industry conferences and workshops to remain current on evolving trends, enhancing service offerings within the salon.
Delivered exceptional customer service by attentively addressing client concerns and offering expert advice.
Performed specialized hair treatments for clients, resulting in healthier hair and improved client loyalty.
Fostered a welcoming atmosphere within the salon by engaging with clients and maintaining a positive attitude.
Assisted management in promoting salon events and offerings through social media platforms, driving foot traffic into the salon.
Demonstrated expertise in various color techniques to create customized looks that met client expectations.
Ensured optimal workplace safety by adhering to state regulations and best practices throughout daily operations.
Increased salon revenue through upselling of premium products and treatments during appointments.
Expanded skillset by completing advanced training courses in specialized areas such as hair extensions and color correction.
Booked appointments, answered phones, greeted clients, handled payments, and created client service tickets.
Demonstrated high level of customer service to increase retention and satisfaction.
Supported reception desk, receiving phone calls, entering appointments, and collecting payments for services rendered.
Kept work areas, tools, and equipment clean and properly sanitized to minimize disease transfer and health risk of shared environment.
Maintained client treatment records and designed long-term care programs for return customers.
Grew sales with great work ethic, individualized beauty care plans and positive attitude.
Suggested treatments and styles to suit customer appearance and fashion choices.
Developed new techniques to improve appearance of customer and provide different looks.
Built strong and lasting rapport with clients through consistent delivery of requested services and exceptional results.
Developed loyal following of clients by providing high-quality services.
Used social media platforms to promote salon and services.
Educated clients about products and self-maintenance for healthy hair based on needs and preferences.
Demonstrated thorough knowledge of all salon products and services.
Evaluated client needs and recommended treatments and strategy to achieve desired results while maintaining hair health.
Shampooed, conditioned, and rinsed guests' hair using salon-exclusive products while educating clients on product benefits to increase product sales.
Attended hair shows, classes and seminars to stay up-to-date on latest trends.
Provided pre- and post-service consultations to accurately assess clients' needs.
Styled hair, makeup and nails for customers for special events and occasions.
Offered professional cuts, color services and extensions to salon customers.
Developed creative techniques to provide clients with latest hairstyles.
Utilized latest techniques in balayage, ombre, highlights and color correction.
Trained salon staff in traditional and innovative haircutting techniques and salon management.
Trained new cosmetologists on makeup and skincare products and techniques.
Education
Associate Of Arts And Sciences - Cosmetology Education
Tri County Community College
Murphy, NC
05.2022
Skills
Nail art design
Clear Communication
Client consultation
Hair conditioning and styling
Salon Management
Acrylic nail application
Product Knowledge
Bleaching, dyeing, and tinting
Facial Treatments
Skin analysis
Client Consultations
Airbrush Makeup
Pedicure Techniques
Eyebrow Shaping
Product expertise
Scalp treatments
Makeup artistry
Nail Treatments
Hair extension application
Eyelash Extensions
Precision Hair Styling
Advanced Coloring Techniques
Textured Hair Expertise
Expert Balayage
Brazilian Blowouts
Skilled Ombre
Expert hair cutting
Friendly Communication
Social skills
Hair Coloring and Highlighting
Facials and Skincare Treatments
Active Listening
Hair Styling
Decision-Making
Physical Strength
Relationship Building
Relationship building and management
Customer Consultation
Scheduling appointments
Sanitation Practices
Styling Tools
Administrative Procedures
Reflective listening
Hair coloring expert
Waxing treatments
Selling and Upselling
Product and Service Explanations
Issue Resolution
Men and women haircuts
Chemical Mixing and Application
Sales and Upselling
Sales expertise
Continuing education
Trend Awareness
Social Media Promotion
Hair Assessments
Licensed Cosmetologist
Anatomy
Esthetics
Product Upselling
Advanced cosmetology trained
Color matching master
Strong manual dexterity
Product Demonstrations
Teamwork and Collaboration
Problem-Solving
Time Management
Attention to Detail
Multitasking Abilities
Reliability
Excellent Communication
Organizational Skills
Team Collaboration
Effective Communication
Timeline
Master Cosmetologist
Salon Owner of Hair By Klayre
01.2022 - Current
Associate Of Arts And Sciences - Cosmetology Education
Tri County Community College
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