Klebsy Mendiola
Burbank,CA
Summary
Dependable and detail-oriented employee with a strong work ethic and dedication. Recognized throughout my career for strengths in customer service, time management, and thriving in fast-paced environments. Proven ability to troubleshoot and develop effective solutions. Eager to expand my skills and contribute to the success of your company, confident in making a positive impact on your team.
Overview
14
14
years of professional experience
Work History
CYBRARIAN
CAST & CREW ENT. SERVICES
07.2016 - 07.2024
- Prepared and reviewed contract reports and letters to ensure accuracy.
- Engaged with multiple union members to provide guidance on placement and upgrading.
- Provided regular updates on contract changes to upper management.
- Communicated with CSATF regarding unique situations.
- Organized files and records.
- Fostered positive collaboration with unions and labor relations.
- Reviewed contracts for accuracy prior to processing union letters.
- Served as liaison between production employees and contract services.
- Prepared contract requirements at each stage of letter processing and ensured full compliance.
RECEPTIONIST
CAST & CREW ENT. SERVICES
08.2014 - 01.2019
- Reviewed timesheets for accuracy before entering data into the payroll system.
- Entered accounts receivable checks into the system.
- Analyzed and decoded invoices for processing.
- Assisted 400-500 walk-in customers/clients each week.
- Directed high volume calls (100-200 calls per day) to appropriate recipients using multi-line system.
- Greeted incoming visitors and directed them to appropriate personnel.
- Provided support with administrative tasks, including filing, copying, and data entry as needed.
- Anticipated guest needs, delivering exceptional customer service to exceed expectations.
- Routed messages and directed personnel to appropriate departments.
- Trained new employees on receptionist duties, ensuring familiarity with company policies and procedures.
- Managed incoming and outgoing mail, packages, and courier deliveries.
RECEPTIONIST & ADMIN ASSISTANT
ISU PETASYS
10.2010 - 11.2013
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Treated visitors with friendly and approachable attitude
- Prepared conference rooms for meetings by setting up chairs, tables, projectors, refreshments if required.
- Assisted internal staff with clerical and administrative needs to maximize efficiency and team productivity.
Education
Bachelor of Science - Business
University of Phoenix
Certificate - Marketing
University of Phoenix
High School Diploma -
Burbank High School
Skills
- Bilingual in Spanish and English
- Confidentiality Assurance
- Customer Service
- Data Entry
- Dedicated and driven individual
- Dependable and Responsible
- Effective time management skills
- Excellent communicator
- Excellent problem-solving skills
- Flexible and Adaptable
- Friendly and Positive Attitude
- Meticulous attention to detail
- Microsoft Office Suite (Word, Excel, PowerPoint, Outlook)
- Multilingual Typing
- Proficient in team collaboration
- Proficient in Multitasking
- Proven ability to learn quickly and adapt to new situations
- Salesforce CRM
- Self-motivated and highly accountable
- Skilled at working independently and collaboratively in a team environment
- Strong active listening skills
- Thrives in fast-paced environments
Timeline
CYBRARIAN
CAST & CREW ENT. SERVICES
07.2016 - 07.2024
RECEPTIONIST
CAST & CREW ENT. SERVICES
08.2014 - 01.2019
RECEPTIONIST & ADMIN ASSISTANT
ISU PETASYS
10.2010 - 11.2013
Bachelor of Science - Business
University of Phoenix
Certificate - Marketing
University of Phoenix
High School Diploma -
Burbank High School
Similar Profiles
NIMA HAKIMINIMA HAKIMI
QA Analyst at Media Services(Cast & Crew Entertainment Services)QA Analyst at Media Services(Cast & Crew Entertainment Services)
CLAYTON BROWNECLAYTON BROWNE
Electrical Technician at Cast and Crew Entertainment ServicesElectrical Technician at Cast and Crew Entertainment Services
ANGELA ARTHURANGELA ARTHUR
Transportation Coordinator’s Assistant at Entertainment Partners/Cast & Crew Entertainment ServicesTransportation Coordinator’s Assistant at Entertainment Partners/Cast & Crew Entertainment Services
Danielle GoodnightDanielle Goodnight
Certified Peer Support Specialist at United ParentsCertified Peer Support Specialist at United Parents
Jeriah Grace LicardoJeriah Grace Licardo
Patient Service Representative at Burbank Breast Care CenterPatient Service Representative at Burbank Breast Care Center