Summary
Overview
Work History
Education
Skills
Timeline
Generic

K'Lee Wren

Brandon,MS

Summary

Dynamic and dependable, with a proven track record at Hobby Lobby for enhancing customer satisfaction through exceptional service and accurate cash handling. Skilled in conflict resolution and team collaboration, I excel in fast-paced environments, achieving a cash drawer accuracy rate exceeding 99%. My strong work ethic and empathy ensure positive customer interactions and repeat business.

Overview

2
2
years of professional experience

Work History

Cashier

Academy Sports + Outdoors
04.2025 - Current
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Built relationships with customers to encourage repeat business.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Restocked and organized merchandise in front lanes.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
  • Answered questions about store policies and addressed customer concerns.
  • Streamlined checkout process for increased efficiency and reduced waiting times.

Cashier

Hobby Lobby
11.2023 - 04.2024
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Built relationships with customers to encourage repeat business.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Restocked and organized merchandise in front lanes.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Stocked, tagged and displayed merchandise as required.
  • Addressed customer needs and made product recommendations to increase sales.

Seasonal Cashier

McClains Resort
09.2023 - 11.2023
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Restocked and organized merchandise in front lanes.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Stocked, tagged and displayed merchandise as required.
  • Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
  • Built relationships with customers to encourage repeat business.
  • Strengthened team morale and cooperation by assisting coworkers during peak hours.
  • Demonstrated product features, answered questions and redirected objections to highlight positive aspects.
  • Maintained current knowledge of store promotions and highlighted sales to customers.
  • Processed refunds and exchanges in accordance with company policy.
  • Responded promptly to requests for assistance, spills and customer inquiries.
  • Worked with floor team and managers to meet wide range of customer needs.
  • Learned duties for various positions and provided backup at key times.

Education

High School Diploma -

Pisgah High School
Brandon, MS
05-2024

Skills

  • Customer service
  • Customer assistance
  • Work ethic and integrity
  • Patience and empathy
  • Time management skills
  • Cash handling
  • Cleaning and sanitizing
  • Team collaboration
  • Money handling
  • Cash handling and management
  • Customer relations
  • Cash register operation
  • Written and verbal communication
  • Cash register systems
  • Cash handling expertise
  • Payment processing
  • Product restocking
  • Conflict resolution
  • Product knowledge
  • Refunds and exchanges
  • Complex Problem-solving
  • Merchandise restocking
  • Guest inquiries
  • Attention to detail

Timeline

Cashier

Academy Sports + Outdoors
04.2025 - Current

Cashier

Hobby Lobby
11.2023 - 04.2024

Seasonal Cashier

McClains Resort
09.2023 - 11.2023

High School Diploma -

Pisgah High School

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K'Lee Wren