KLEEFMAN ZABALA
Retail Assistant Manager
Queens,NY
Summary
Bilingual Assistant Store Manager with superior sales and marketing skills. Highly effective in working with peers, sales associates and upper management alike. Guides departmental staff members to reach sales goals.
Overview
9
9
years of professional experience
Work History
Assistant Retail Sales Manager
Connectivitysource
04.2023 - Current
- Assisted in driving sales through effective merchandising strategies and techniques.
- Trained new employees on store policies, procedures, and customer service techniques to ensure seamless integration into the team.
- Streamlined inventory management processes, resulting in a more organized stock room and easier product location for staff.
Sales Associate
Wireless Vision LLC.
07.2021 - 04.2023
- Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
Freelance English Teacher
Freelance
09.2016 - 06.2021
- Developed strong relationships with parents and guardians, fostering open communication regarding student progress and needs.
- Assisted struggling students through targeted interventions, leading to increased academic success.
- Promoted a positive learning environment by modeling respect, empathy, and active listening skills during all interactions with students.
Kitchen Staff Member
Isabella
09.2020 - 03.2021
- Maintained a clean and organized workspace, adhering to strict hygiene standards for optimal food safety.
- Reduced food waste by closely monitoring inventory levels and utilizing proper storage techniques.
- Received commendations from management for exceptional work ethic and dedication to the kitchen team''s success.
English Teacher
Hiedra Centers
01.2015 - 02.2019
- Enhanced student comprehension by incorporating visual aids and hands-on activities in lessons.
- Collaborated with colleagues to develop interdisciplinary curriculum, resulting in enriched learning experiences for students.
- Improved classroom management by implementing consistent routines and clear expectations for behavior.
Education
High School Diploma -
IES ISABEL LA CATOLICA
Madrid, SpainSkills
- Customer service excellence
- Decision making
- Product knowledge
- Conflict resolution
- Cash handling
- Staff training and development
- Attention to detail
- Adaptability
- Analytical thinking
- Inventory management
- Sales target achievement
- Multitasking
Languages
Spanish
Native or Bilingual
Italian
Limited Working
Timeline
Assistant Retail Sales Manager
Connectivitysource
04.2023 - Current
Sales Associate
Wireless Vision LLC.
07.2021 - 04.2023
Kitchen Staff Member
Isabella
09.2020 - 03.2021
Freelance English Teacher
Freelance
09.2016 - 06.2021
English Teacher
Hiedra Centers
01.2015 - 02.2019
High School Diploma -
IES ISABEL LA CATOLICA
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