Adept at managing budgets, payroll, invoicing and general accounting functions. Instrumental in keeping business operations fully compliant and working within budgetary guidelines.
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills on and off the phone. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
18
18
years of professional experience
Work History
Accountant Specialist
Dish Network
11.2022 - Current
Account Specialist manage and maintains relationships with clients, ensuring their needs are met and providing exceptional service. Handle account inquiries, resolve issues, and work to build long term customer loyalty. This role often involves sales, customer retention, and problem-solving to position DISH products and services effectively against the competition. I was also recognized for perfect attendance for 1 year straight at Dish network that included in all expense paid trip to Las Vegas. Proficient in multi tasking with various work applications for managing and communicating with Google Chat. Strong communication skills on the phone handling 15-25 calls daily.
Window Clerk
United States Postal Service
01.2013 - 04.2021
Processed incoming mail to ensure that correct postage is used, and that packages and letters have been prepared in proper condition for mailing and transport. Calculate mailing costs of letters, packages and parcels by weighing, computation, and proper classification by their type, weight and destination. Attach correct postage, as well as proper labels if needed, to incoming mail presented by clients. Sort incoming and outgoing mail by hand or with machines and classify according to destination and type. Answer customers’ questions about procedures, regulations, mailing methods and postage costs, as well as post office boxes, mailing supplies and other products provided by the Post Office. Respond to customer complaints and problems by performing research as necessary, providing information and offering appropriate solutions. Transfer pieces of mail between workstations to facilitate proper processing, sorting and delivery. Verify recipient information for registered, certified or special delivery mail, and obtain signatures before dispensation.
Bagger, Cashier, Customer Service Representative, Bookkeeping
H-E-B Plus
07.2007 - 09.2012
I was hired as a Bagger and did it for three months and was moved up to cashier for my willingness to help customers. I became a Cashier and was quickly promoted to Customer service representative because of the consistency of my register never being over or under. The company promoted me to Customer service representative in which I stayed in the position for four years. My last position was Bookkeeping in which I was responsible for the entire store's currency.
Education
Associates of Applied Science - Medical Laboratory Technician
St. Philip’s College
San Antonio, Texas
08.2011
High School Diploma -
Richard King High School
Corpus Christi, Texas
05.2001
Timeline
Accountant Specialist
Dish Network
11.2022 - Current
Window Clerk
United States Postal Service
01.2013 - 04.2021
Bagger, Cashier, Customer Service Representative, Bookkeeping
H-E-B Plus
07.2007 - 09.2012
Associates of Applied Science - Medical Laboratory Technician