K'Len Britton
Jarrell
Summary
Experienced in leading operational processes to enhance efficiency and productivity, leveraging strategic planning and effective team management to successfully achieve organizational goals. Proven track record of implementing innovative solutions and fostering a collaborative work environment. Strong leader and problem-solver dedicated to streamlining operations, reducing costs, and promoting overall organizational efficiency. Utilizes independent decision-making skills and sound judgment to consistently make positive contributions to company success.
Overview
13
13
years of professional experience
Work History
Operational Manager
Recycletube
04.2022 - 12.2024
- Improved team productivity through effective communication, training, and performance evaluations.
- Managed budgets for multiple projects, ensuring timely delivery and cost control.
- Increased customer satisfaction with consistent quality control measures and proactive issue resolution.
- Developed strong relationships with vendors, resulting in better pricing negotiations and improved service levels.
- Developed and maintained relationships with customers and suppliers through account development.
- Achieved departmental goals by developing and executing strategic plans and performance metrics.
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Supervised operations staff and kept employees compliant with company policies and procedures.
- Led hiring, onboarding and training of new hires to fulfill business requirements.
Life Skills Educational Associate
Manor Middle School
01.2017 - 04.2022
- Enhanced student comprehension by utilizing various teaching methods and adapting to individual learning styles.
- Actively participated in curriculum development initiatives, ensuring alignment with state standards and educational trends.
- Oversaw students in classroom and common areas to monitor, enforce rules, and support lead teacher.
- Improved student comprehension by tailoring teaching methods to individual learning styles.
- Managed classroom behavior effectively, ensuring a safe and respectful atmosphere for all students.
- Assisted colleagues in refining their teaching approaches for improved student behavior management.
- Demonstrated consistent use of reflective listening and conflict resolution techniques to support development of coping skills.
Route Sales Representative
Gulf Coast Paper
01.2016 - 01.2017
- Boosted revenues by upselling and cross-selling products to new and established customers.
- Delivered top customer satisfaction, reviewing feedback closely, and addressing needs and requests of account holders.
- Completed on-time deliveries by choosing best and most efficient routes.
- Loaded truck and properly secured items to prevent damage for deliveries.
- Verified accuracy of all deliveries against order forms.
- Supported warehouse operations when needed, contributing to a well-rounded understanding of company logistics processes.
Route Sales Representative
E.A. Sween
01.2013 - 01.2015
- Professionally represented the company and provided excellent customer service with a positive attitude while completing route tasks accurately and efficiently
- Maintained daily, legible DOT log book and submitted corresponding documents.
- Maintained positive relationships with customers using good communication and follow-through abilities.
- Ensured the safety of all goods transported by securing loads properly and following best practices for handling fragile items.
- Increased overall profitability with strategic pricing negotiations tailored to individual client needs.
- Maximized sales through effective territory management and strategic route planning.
- Optimized inventory management by conducting regular audits and implementing lean inventory practices.
Delivery Driver
Hamilton Trucking Company
01.2012 - 01.2013
- Completed on-time deliveries by choosing best and most efficient routes.
- Operated vehicle safely in highly congested areas with no traffic violations.
- Completed rush deliveries on tight timetables to satisfy customer needs.
- Enhanced delivery efficiency by optimizing routes using GPS navigation and mapping tools.
- Ensured the safety of all goods transported by securing loads properly and following best practices for handling fragile items.
- Enhanced customer trust by providing courteous and professional service during deliveries.
Education
High School Graduate -
Lanier High School
Austin, TX01.2012
Skills
- Team leadership
- Operations management
- Decision-making
- Customer service
- Inventory management
- Operations oversight
- Problem-solving
- Management
Locations
- Lanier High School, Austin, TX
- Manor Middle School, Manor, TX
- Gulf Coast Paper, Hutto, TX
- E.A. Sween, Austin, TX
- Hamilton Trucking Company, Austin, TX
Timeline
Operational Manager
Recycletube
04.2022 - 12.2024
Life Skills Educational Associate
Manor Middle School
01.2017 - 04.2022
Route Sales Representative
Gulf Coast Paper
01.2016 - 01.2017
Route Sales Representative
E.A. Sween
01.2013 - 01.2015
Delivery Driver
Hamilton Trucking Company
01.2012 - 01.2013
High School Graduate -
Lanier High School
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