Results-driven Supervisor with experience steering and directing all aspects of operations. Practiced in orchestrating multiple projects with competing priorities involving process improvements, safety initiatives and quality control.
Recognized and commended for collaborating with upper management to achieve organizational objectives. Personable Hotel Concierge with exceptional qualifications in hospitality management.
Dedicated to excellence and well-versed in travel arrangements. Engaging professional with top-notch skills in issue resolution and .
Honest and hard-working Handyman with history of complying with deadlines and safety regulations. Proficient in HVAC systems, carpentry, plumbing and electrical repair. Physically dexterous, talented, and possessing exceptional skills in building strong rapport with tenants.
Overview
10
10
years of professional experience
Work History
Handyman
Rose Associates
Long Island City, NY
03.2024 - Current
Painted walls and ceilings to refresh the look of a room or area.
Installed kitchen appliances such as refrigerators and dishwashers.
Repaired drywall holes using spackle or joint compound.
Inspected roofs for damage due to weather or age related wear-and-tear.
Installed ceiling fans and lighting fixtures.
Removed old wallpaper from walls.
Installed window treatments, doors, locksets, shelves and other fixtures.
Provided landscaping services including mowing lawns, trimming hedges and planting flowers.
Replaced faulty door handles, hinges and locks.
Replaced broken light switches and outlets.
Performed basic carpentry work such as building, assembling, repairing furniture and cabinets.
Measured spaces for new tile flooring installation.
Tuned up lawnmowers by changing oil filters, spark plugs.
Repaired plumbing problems such as leaking pipes, clogged drains and malfunctioning toilets.
Caulked windowsills, bathtubs, showers and countertops to prevent water damage.
Operated hand and power tools to complete repairs.
Maintained equipment, materials and tool inventory to meet repair or maintenance needs with minimal delay.
Built reputation for excellent handyman services by taking pride in craftsmanship and attention to detail.
Performed preventive maintenance and repairs on buildings and equipment using plumbing and electrical skills to keep properties clean and safe.
Fixed and managed electrical and plumbing problems.
Pulled damaged and old carpet and wood flooring to eliminate issues such as mold and remove outdated styles.
Repainted walls, removing old paint or wallpaper and preparing surfaces for new applications.
Repaired outlets, circuit breakers and lights to restore electrical systems to functionality.
Replaced burned-out light bulbs and performed basic electrical repairs.
Reconditioned and renovated damaged furniture and ordered new pieces if needed.
Replaced wall sockets, ran lines and completed basic carpentry to finish installations.
Repaired machines, equipment or structures using tools or equipment.
Maintained or repaired specialized equipment or machinery.
Ordered parts, supplies or equipment from catalogs or suppliers.
Recorded type and cost of maintenance or repair work.
Performed routine maintenance by inspecting drives, motors or belts.
Concierge/Porter Overnight Condominium
Maxwell Kates Residential Inc
Manhattan, NY
01.2023 - Current
Arranged special accommodations for guests to enhance visitor experiences.
Maintained guest privacy and building reputation by keeping information confidential.
Handled mail and package deliveries, keeping items secure.
Entered work orders for housekeeping, pest control and maintenance issues.
Updated front desk's concierge book to maintain most relevant visitor information.
Maintained client accounts by obtaining, recording and updating personal and financial information.
Spoke with patrons to make conversation, answer questions or to respond to complaints.
Managed incoming calls from guests ensuring that all requests were handled efficiently and accurately.
Organized packages received by mail or courier on behalf of guests while ensuring they are properly tracked.
Processed payments for services rendered using cash register systems or POS terminals when necessary.
Superintendent/Building Supervisor Resident
A&E Real Estate
Queens, NY
10.2019 - 05.2024
Monitored facilities and identified maintenance and repair needs.
Conducted property walkthroughs to inspect building and occupant standards.
Coordinated building operations, maintenance and improvements.
Planned and managed general repairs and maintenance and construction projects.
Managed building staff by scheduling, assigning tasks and training new hires.
Coordinated work and vacation schedules to keep shifts properly staffed.
Ordered cleaning supplies and maintenance materials to keep appropriate stock of inventory.
Monitored facility maintenance for cleanliness and recommended improvements to overall aesthetics.
Provided insights to executive leadership on new trends for office environment.
Prepared and reviewed operational reports and schedules to drive accuracy and efficiency.
Supervised staff including subcontractors and laborers on assigned projects.
Negotiated changes or modifications in contracts as needed during the course of a project.
Planned, managed and coordinated construction activities to ensure timely completion of projects.
Inspected construction sites regularly to detect potential safety hazards and ensure compliance with safety protocols.
Provided technical advice for resolving design problems and construction issues.
Monitored work progress to ensure compliance with building codes, safety regulations and quality standards.
Coordinated material procurement processes with suppliers while ensuring timely delivery of materials at job sites.
Maintained accurate records such as daily logs, time sheets, inspection reports, for each project.
Monitored construction schedule to deliver highest quality product on time and within budget.
Supervised personnel to carry out maintenance on properties, buildings and fixtures.
Monitored equipment operation during extraction process to detect problems.
Ensured health and safety regulations were followed by all personnel working onsite.
Assistant Property Manager
Total Management
Manhattan, NY
01.2019 - 02.2021
Resolved tenant complaints in a timely manner while maintaining positive relationships with tenants.
Provided administrative support for the property manager including filing, typing correspondence, answering phone calls and scheduling meetings.
Monitored building maintenance and repairs, coordinated with contractors to ensure completion of tasks.
Collected first month's rent along with security deposit prior to move-in date.
Coordinated general maintenance and repairs to keep facilities operational and attractive.
Inspected properties regularly to identify deficiencies and schedule repairs.
Managed day-to-day activities involving tenants, subcontractors and property management.
Enhanced event space quality by partnering with construction crews and contractors to complete maintenance and repairs.
Concierge/Front Desk Receptionist
Tri-Hill Managment
Manhatta , NY
03.2017 - 12.2018
Welcomed patrons to front desk and engaged in friendly conversations while conducting check-in process.
Signed for packages, recorded deliveries and distributed to personnel.
Greeted visitors entering establishment to determine nature and purpose of visit.
Maintained a professional presence at the front desk area by adhering to dress code standards.
Conducted regular inspections of lobby areas to ensure cleanliness is maintained at all times.
Coordinated with guests to provide special requests such as flowers or champagne in guest rooms upon arrival.
Handled complaints from customers in an efficient manner while working towards satisfactory resolutions.
Assisted with check-in and check-out procedures including confirming reservation details and providing directions to guest rooms.
Managed incoming calls from guests ensuring that all requests were handled efficiently and accurately.
Arranged reservations for dining, entertainment, sightseeing tours, theater tickets, and sporting events.
Trained new concierge staff on best practices and hotel policies.
Arranged wake-up calls, dry cleaning and pet care as requested by patrons.
Maintenance Technician
Hudson Point at Riverdale Center
Yonkers, NY
06.2015 - 02.2017
Installed new systems, replacement parts and components to maintain proper operation.
Completed basic carpentry tasks and installed shelves, hooks and closet rods to meet customer needs.
Conducted performance and safety inspections on equipment and machinery to maintain operational baseline.
Changed HVAC filters and cleaned condensation drains to perform preventive maintenance on HVAC systems.
Replaced wall sockets, ran lines and completed basic carpentry to finish installations.
Scheduled preventive maintenance programs to keep equipment in good working condition.
Inspected grounds and buildings to identify, minimize and correct hazardous property conditions or liability concerns.
Implemented diagnostics to identify failures, determine parts and material requirements and facilitate repairs.
Installed, repaired and maintained equipment.
Cleared clogged drains and replaced valves, faucets and fixtures.
Ordered parts, supplies or equipment from catalogs or suppliers.
Read and interpreted equipment and work orders to properly perform required maintenance services.
Ensured proper functioning of facility's HVAC system by performing regular maintenance checks.
Conducted electrical repairs on motors, lighting systems, and other related components.
Worked closely with engineering team to develop innovative solutions for existing problems.
Calibrated instruments used in testing processes to ensure accuracy of results.
Maintained accurate records of all maintenance activities performed.
Collaborated with building managers to assess ongoing needs and plan preventive maintenance schedules.