Klis Trentadue
Tampa,FL
Summary
Strategic head of project management recognized for enhancing productivity and efficiency in task execution. Expertise in risk management, stakeholder communication, and agile methodologies. Proven leadership and problem-solving skills drive projects to successful completion. Dedicated to fostering team collaboration and achieving tight deadlines under pressure.
Overview
5
5
years of professional experience
Work History
Head of Project Management
ARCO Restoration
Raleigh, North Carolina
03.2025 - Current
- Managed residential and commercial restoration projects from inspection to completion, ensuring timeliness and budget adherence.
Coordinated with insurance adjusters, homeowners, and subcontractors to define project scope and prepare Xactimate estimates.
Oversaw scheduling, execution, and quality control to maintain high standards throughout the project lifecycle.
Acted as primary contact for clients, providing updates and addressing inquiries promptly.
Maintained comprehensive documentation of project progress, including change orders and supplements.
Ensured compliance with safety regulations and insurance requirements throughout all phases of work. - Led project teams to ensure timely completion of restoration projects.
- Developed and implemented project management methodologies for operational efficiency.
- Coordinated with cross-functional teams to align project goals and timelines.
Project Manager
Fay Finance, LLC.
Tampa, USA
03.2024 - 03.2025
- Managed budget, cost estimates, property reports, job schedules, subcontractor management, project updates, quality control, and resource acquisition to ensure project completion within scope and standards.
- Collaborated with servicing teams to enhance default servicing oversight, improving process efficiency and service delivery.
- Ensured compliance with investor guidelines, legal requirements, and vendor standards in REO to mitigate risks and uphold stakeholder trust.
Project Manager
H&M Flooring
10.2022 - 02.2024
- Project Manager at a flooring company overseeing residential and commercial installations from initial consultation through final delivery, ensuring projects are completed on time, within budget, and to quality standards. Coordinated with clients, suppliers, and subcontractors to manage scheduling, material procurement, and on-site execution while maintaining clear communication throughout the process. Prepared estimates, tracked project costs, handled change orders, and ensured compliance with safety regulations and company procedures.
- Led cross-functional teams to drive project completion and meet deadlines.
- Developed project plans and timelines to guide execution phases.
- Coordinated resources and schedules for multiple simultaneous projects.
Mitigation Tech Supervisor
Certi Dry
Madison, USA
09.2021 - 08.2022
- Managed water, fire, and mold remediation projects from emergency response to completion.
Coordinated scheduling and communication among technicians, insurance adjusters, and clients.
Monitored project progress to ensure timely and effective damage control.
Prepared documentation, tracked costs, and handled estimates and change orders.
Ensured compliance with industry standards and safety regulations throughout all processes. - Mitigated water damage by extracting excess moisture from affected areas.
- Operated specialized equipment for drying and dehumidification processes.
- Collaborated with team members to ensure timely project completion.
Customer Service Representative
Media Markt Iberia
Madrid, ESP
11.2020 - 07.2021
- Provided customer support in-store and remotely, addressing inquiries on products, purchases, returns, and technical issues.
Resolved complaints and processed transactions to enhance customer interactions.
Coordinated with sales and technical teams to ensure seamless issue resolution.
Maintained comprehensive product knowledge to deliver high-quality service.
Ensured adherence to company standards, promoting a positive shopping experience. - Assisted customers with product inquiries and troubleshooting issues.
- Processed returns and exchanges according to company policies.
- Collaborated with team members to improve customer service processes.
Education
Master's Degree - Comercial Management and Marketing, Management
EAE Business School
Madrid, Spain12-2021
C1 English Certification - English
EAE Business school
Madrid, Spain12-2021
Bachelor ́s Degree - International Commerce
Alejandro De Humboldt University
Valencia, Venezuela12-2018
Skills
- Project management
- Strategic planning
- Leadership
- Time management
- Team collaboration
- Critical thinking
- Effective communication
- Public relations
Languages
- Spanish, Native
- English, Fluent
Timeline
Head of Project Management
ARCO Restoration
03.2025 - Current
Project Manager
Fay Finance, LLC.
03.2024 - 03.2025
Project Manager
H&M Flooring
10.2022 - 02.2024
Mitigation Tech Supervisor
Certi Dry
09.2021 - 08.2022
Customer Service Representative
Media Markt Iberia
11.2020 - 07.2021
Master's Degree - Comercial Management and Marketing, Management
EAE Business School
C1 English Certification - English
EAE Business school
Bachelor ́s Degree - International Commerce
Alejandro De Humboldt University