K. Lisa Sivongsak
Cuyahoga Falls
Summary
Dynamic logistics professional with extensive experience in optimizing supply chain processes and improving inventory management. Known for effective decision-making and strong collaboration skills, committed to delivering timely and efficient logistics solutions.
Overview
7
7
years of professional experience
Work History
Logistics Coordinator
Airgas
10.2024 - Current
- Coordinated logistics activities to ensure timely delivery of products.
- Managed inventory levels using ERP systems, optimizing stock management processes.
- Monitored shipment status and proactively addressed delays in transit.
- Collaborated with cross-functional teams to improve overall supply chain performance.
- Adapted quickly to unexpected disruptions in the supply chain, developing contingency plans to minimize negative impacts on business operations.
Logistics Coordinator
KAG
01.2024 - 10.2024
- Communicated with suppliers and customers to resolve shipping discrepancies effectively.
- Developed and maintained accurate shipping documentation for compliance purposes.
- Assisted in route planning to enhance delivery efficiency and reduce costs.
- Conducted regular audits of logistics processes to identify areas for improvement.
- Coordinated with suppliers to ensure timely delivery of goods, minimizing stockouts.
SME Relationship Manager
Cognizant Technology Solutions, CTS
06.2022 - 12.2023
- Cultivated strong relationships with key stakeholders to enhance client satisfaction and retention.
- Managed diverse client portfolios, ensuring timely resolution of inquiries and concerns.
- Collaborated with cross-functional teams to align service delivery with client expectations.
- Developed training materials and conducted workshops to support team development and knowledge sharing.
- Analyzed market trends to identify opportunities for business growth and client engagement strategies.
Logistics Manager
Rave Decor
09.2021 - 06.2023
- Coordinated logistics operations to enhance supply chain efficiency and reduce delays.
- Developed and implemented process improvements leading to streamlined shipment procedures.
- Oversaw transportation logistics, optimizing route planning for timely deliveries.
- Led logistics team to optimize supply chain processes, enhancing operational efficiency.
- Developed and implemented inventory management strategies to reduce costs and improve accuracy.
Logistics Specialist
Amazon Logistics
03.2020 - 09.2021
- Coordinated logistics operations to optimize supply chain efficiency and reduce delays.
- Implemented process improvements that enhanced inventory accuracy and streamlined order fulfillment.
- Analyzed shipment data to identify trends and forecast future logistics needs effectively.
- Coordinated incoming and outgoing shipments to maintain schedules.
- Oversaw every phase of supply chain, from purchase order to delivery to invoicing, targeting 100% end-user satisfaction.
Logistics Sales Manager
RBW Logistics
03.2019 - 03.2020
- Developed strategic sales plans to enhance market penetration and customer acquisition.
- Managed key client relationships, ensuring satisfaction and retention through personalized service.
- Analyzed market trends to identify growth opportunities and adjust sales strategies accordingly.
- Led cross-functional teams to streamline logistics operations and improve service delivery timelines.
- Negotiated contracts with vendors, optimizing pricing structures while maintaining quality standards.
Education
Associate of Applied Science - IT Business
Cuyahoga Community College
Cleveland, Ohio, OH06-2018
Associate of Applied Science - IT Business
Cuyahoga Community College
Cleveland, Ohio, OH06-2018
Skills
- Problem-solving
- Decision-making
- Logistics analysis
- Customer service
- Shipment coordination
- Transportation planning
- Supply chain operations
- Client relations
- Purchase orders
- Efficiency improvement
- Operational efficiency
- Fleet management
Timeline
Logistics Coordinator
Airgas
10.2024 - Current
Logistics Coordinator
KAG
01.2024 - 10.2024
SME Relationship Manager
Cognizant Technology Solutions, CTS
06.2022 - 12.2023
Logistics Manager
Rave Decor
09.2021 - 06.2023
Logistics Specialist
Amazon Logistics
03.2020 - 09.2021
Logistics Sales Manager
RBW Logistics
03.2019 - 03.2020
Associate of Applied Science - IT Business
Cuyahoga Community College
Associate of Applied Science - IT Business
Cuyahoga Community College