Klodjana Hysa
Staten Island,NY
Summary
As a dental manager, I bring a wealth of expertise in financial management, sales, and event coordination to ensure the smooth operation of the practice. My passion for continuous learning, particularly in management techniques and numerical analysis, enables me to make informed decisions that optimize our resources and drive profitability. Whether it's balancing budgets, analyzing revenue streams, or strategically promoting products like Invisalign and dental implants through engaging events, I am committed to maximizing our practice's success.
Beyond financial matters, I play a pivotal role in maintaining the day-to-day operations of the office. From managing staff schedules to overseeing inventory and equipment maintenance, I prioritize efficiency and organization. By proactively addressing any issues and fostering open communication among team members, I create an environment where everyone can thrive. Through my leadership, I aim to uphold high standards of patient care while ensuring a positive and collaborative work environment for our staff.
Overview
4
4
years of professional experience
Work History
Dental Manager/Coordinator
Angel Family Dentistry
Staten Island, NY
12.2020 - Current
- Greeted patients, provided them with necessary paperwork, and verified insurance information.
- Maintained accurate records of patient treatment plans, medical histories, and financial transactions.
- Performed administrative tasks such as filing documents, preparing reports, ordering supplies.
- Prepared correspondence letters for insurance companies related to claims processing.
- Arranged documents for insurance claims.
- Maintained up-to-date records of all billing activities including charges, adjustments, denials, and collections.
- Coordinated with third-party payers concerning authorization requests, coding changes, and payment disputes.
- Developed and implemented new policies to ensure compliance with all applicable laws and regulations.
- Conducted regular staff meetings to review performance, discuss changes in procedures, and set goals for the future.
- Managed daily operations of the practice including scheduling appointments, ordering supplies, and maintaining records.
Manager of Accounts and Finance
A & K construction corp
Staten Island, NY
01.2020 - Current
- Developed and implemented financial policies, procedures and controls to ensure accuracy of financial transactions.
- Prepared monthly, quarterly and annual financial statements for management review.
- Monitored cash flow projections and prepared periodic reports to management on the status of funds available for operations.
- Analyzed budget variances to identify potential cost savings opportunities.
- Evaluated existing processes, identified areas of improvement, developed action plans, communicated changes, monitored progress, and reported outcomes to senior management.
- Assisted in the preparation of tax returns by providing information as requested by tax advisors.
- Ensured timely payment of vendor invoices while maintaining proper documentation.
Surgical Assistant/coordinator/biller
New York Surgical Associates
Staten Island, NY
05.2021 - 02.2024
- Assisted in prepping operating room for surgery by sterilizing instruments and setting up equipment.
- Provided assistance to surgeons, circulating nurses, and anesthesiologists with patient positioning, draping, and preparation of operative sites.
- Kept accurate records of all supplies used during surgeries.
- Monitored patient vital signs and reported changes to the medical team as necessary.
- Assisted with post-operative wound care including packing, dressing changes, irrigation and debridement when needed.
- Processed and monitored invoices, payments, and adjustments to ensure timely payment from insurance companies.
- Organized patient charts for surgical procedures and ensured accuracy of all documents.
- Scheduled pre-operative appointments with patients, obtained consent forms and collected necessary insurance information.
Education
Master of Science - Economics With A Concentration in Finance
College of Staten Island of The City University of New York
Staten Island, NY05.2025
Bachelor of Science - Psychology With A Minor in Economics/finance
College of Staten Island of The City University of New York
Staten Island, NY05.2024
Susan E Wagner High School
Staten Island, NY06.2020
Skills
- Calm Under Pressure
- Organization and Time Management
- Written Communication
- Reliable and Trustworthy
- Flexible and Adaptable
- Excellent Communication
- Decision-Making
- Coding Data
- Spreadsheet Management
- Invoice Review
- Billing
- Financial Management
Affiliations
- Deans List every semester I have attended college
- 4.0GPA
- Hosting promotional dental events to drive sales
Languages
English
Native/ Bilingual
Albanian
Native/ Bilingual
Italian
Limited
Accomplishments
- 100 hours Council of Unity
- 30 hours Light the Night/Making Strides for Staten Island
- 100+ hours volunteering at SIUH
- Tree Planting Volunteer Group
- Making Strides of Staten Island
- Raising funds for Breast cancer
- Raising fund for Leukemia & Lymphoma Society
Timeline
Surgical Assistant/coordinator/biller
New York Surgical Associates
05.2021 - 02.2024
Dental Manager/Coordinator
Angel Family Dentistry
12.2020 - Current
Manager of Accounts and Finance
A & K construction corp
01.2020 - Current
Master of Science - Economics With A Concentration in Finance
College of Staten Island of The City University of New York
Bachelor of Science - Psychology With A Minor in Economics/finance
College of Staten Island of The City University of New York
Susan E Wagner High School
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