I am currently working to finish by bachelors in psychology and pursue a career in divorce mediation after. I am able to work well in a professional environment and am not afraid to put in the effort to get the task right on the first try.
Overview
4
4
years of professional experience
Work History
Shift Leader
Doyle Farms
06.2025 - Current
Oversaw daily cash handling procedures, maintaining accurate records and minimizing discrepancies.
Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
Collaborated with other shift leaders to maintain consistent standards across all shifts, promoting a cohesive workplace culture.
Enhanced customer satisfaction through prompt and courteous service, addressing concerns immediately.
Completed cash and credit card transactions accurately using POS software.
Marina Dock Hand
Oak Park Marina
05.2021 - 08.2025
Provided exceptional customer service, addressing inquiries from boaters effectively.
Collaborated with team members to enhance operational efficiency during busy periods.
Learned best practices for environmental compliance related to marina operations.
Maintained accurate records of dock usage, reservations, and billing information.
Increased customer satisfaction by providing friendly assistance with docking, fueling, and other marine services.