Kloie Garner
Cartersville,GA
Summary
Dynamic Golf Shop Attendant at Barnsley Resort, recognized as Employee of the Quarter for exceptional customer service and proactive sales strategies. Expert in merchandising and building customer loyalty, I effectively managed inventory and trained staff, ensuring a welcoming environment that enhanced guest experiences and optimized operational efficiency.
Overview
3
3
years of professional experience
Work History
Golf Shop Attendant
Barnsley Resort
01.2022 - Current
- Guided customers in choosing merchandise, boosting shopping satisfaction.
- Managed inventory levels, ensuring availability of popular golf equipment and apparel.
- Handled financial transactions with accuracy, optimizing checkout processes.
- Implemented visual merchandising strategies, improving product display and customer engagement.
- Resolved customer inquiries and concerns swiftly, promoting positive guest relations.
- Trained new staff on operational procedures and customer service standards for optimal performance.
- Assisted golf professionals with various tasks, including tournament preparation and execution.
- Coordinated check-in process for guests with tee time reservations.
Education
High School Diploma -
Union Grove High School
McDonough, GA05.2021
Skills
- Won Employee of the quarter
- Maintaining store appearance
- Proactive mindset
- Patience and empathy
- Team player mentality
- Cleanliness and hygiene
- Adaptability and resilience
- Scheduling flexibility
- Membership sales
- Reliable and responsible
- Sales floor organization
- Strong communication and interpersonal skills
- Merchandising and display
- Building customer loyalty
- Interpersonal skills
- Team supervision
Timeline
Golf Shop Attendant
Barnsley Resort
01.2022 - Current
High School Diploma -
Union Grove High School