Dedicated worker with 3 years of experience in the restaurant and hospitality industry. Known for outstanding customer service, strong work ethic, and a commitment to ensuring a positive experience for all guests. Skilled in managing multiple tasks efficiently in fast-paced environments.
Completed Raising Canes' official Cross-Training course, and became a fully cross-trained crewmember responsible for performing any and all tasks required of me throughout the entire restaurant, including, but not limited to: Taking orders on the register at the front counter, in the drive-through, and outside. Cooking and preparing all food products at peak hours and throughout the day. Cleaning the lobby, bathrooms, kitchen, and drive-through areas. Operating with a great understanding all drink, food, cleaning, or electrical machines necessary to perform restaurant duties.
Regularly served up to 500 customers per day.
Professionally handled customer complaints with a friendly and understanding attitude.
Was appointed crewmember of the quarter in the last quarter of 2023.
Operated cash register for cash, check, and credit card transactions.
Helped customers complete purchases, locate items, and join reward programs.
Addressed customer needs and made product recommendations to increase sales.
Would handle reshops and restock returned items
Ensured customer satisfaction throughout all interactions
Responsible for seating, serving, and cleaning after customers.
Performed all duties with an enphasis on excellent customer-service
Responsible for a wide variety of tasks throughout the restaurant ranging anywhere from preparing sandwiches, prepping food, taking orders, cleaning, and working the cash register.
Was a keyholder who regularly closed restaurant which included task such as: Deep cleaning restaurant, counting cash in drawers, taking inventory of product, and stocking for morning crew.