K'Lynne Gardner
Honeyville
Summary
Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
15
15
years of professional experience
1
1
Certification
Work History
AEMT/FF 1 and FF2
Fire Department
Honeyville, Fielding
03.2011 - Current
- Recorded patient evaluations and care specifics precisely, aiding clinical coding procedures.
- Maintained adherence to HIPAA regulations while managing patient data.
- Applied expertise in medical terminology and anatomy during daily tasks.
- Facilitated effective communication between dispatch and hospital staff.
- Exhibited meticulous attention to detail in demanding settings.
- Seeking remote and entry-level opportunities
- Willing to pursue specialty coding training (e.g., ED, HCC, cardiology, orthopedics, etc.)
- Excellent focus, accuracy, and organizational skills
- Administered advanced life support and medical interventions during emergencies.
- Provided advanced life support during emergency medical responses.
- Administered medications and treatments per established protocols and guidelines.
- Assisted in training new EMTs on emergency procedures and equipment usage.
- Documented patient care and incident reports accurately and promptly.
- Educated family members about pre-hospital interventions that were performed on their loved one.
- Attended continuing education courses in order to stay current on new developments in emergency medicine.
- Reviewed physician orders before administering medication or performing procedures according to protocol standards.
Customer Service Representative
IFIT
Logan
03.2020 - 03.2024
- Clarified product and service information for customers.
- Handled customer accounts with meticulous information updates.
- Addressed issues using strong communication and problem-solving skills.
- Enhanced service delivery processes through effective teamwork.
- Managed order processing and return handling with efficiency and courtesy.
- Resolved complaints through effective communication and problem-solving.
- Processed orders and handled returns efficiently and courteously.
- Educated customers on product features and benefits proactively.
- Maintained detailed records of customer interactions for reference.
- Provided training support for new staff on company policies and procedures.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
- Developed strong customer relationships to encourage repeat business.
Education
Medical Billing & Coding Program - Medical Billing And Coding
Ogden Weber Technical College
Ogden, Utah10-2025
Skills
- ICD-10-CM proficiency
- CPT proficiency
- Proficient in HCPCS Level II
- Billing and collections oversight
- Claims and denials handling
- Electronic health record systems
- Proficient in practice management software
- Knowledge of payor compliance
- Anatomical knowledge proficiency
- HIPAA regulations knowledge
- Proficient in maintaining data accuracy
- Organizational time strategies
- Virtual collaboration software
- Medical billing
- Patient coding
- Scene safety assessment
- Medical recordkeeping
Certification
- ICD-10-CM Coding
- CPT Coding
- HCPCS Level II
- HIPAA Compliance Training
- Advanced Emergency Medical Technician
- Utah EMS Bureau Instructor
- Utah EMS Bureau Trainer
- UVU Fire 1 & Fire 2
- UVU Hazmat Operations
- BLS Certified
- PEPP Certified
References
References available upon request.
Timeline
Customer Service Representative
IFIT
03.2020 - 03.2024
AEMT/FF 1 and FF2
Fire Department
03.2011 - Current
Medical Billing & Coding Program - Medical Billing And Coding
Ogden Weber Technical College