Klyra Cabales
Summary
Self-motivated administrative professional with efficiency-driven approach to handling administrative and filing needs. Highly organized with good multitasking, prioritization and critical thinking skills. Familiar with managing schedules, coordinating paperwork and serving customer needs.
Overview
10
10
years of professional experience
Work History
Medical Receptionist
MultiCare Health
06.2023 - Current
- Took charge of the OB program by creating New OB packets, OB Centering Group schedules, and making sure that every OB patient is seen at the appropriate time of their pregnancy.
- Helped train new front office staff and made sure that they are confident in doing their tasks.
- Assisted in maintaining a safe environment for patients and staff by following infection control protocols and reporting potential hazards.
- Enhanced patient satisfaction by efficiently managing the front desk operations and addressing inquiries in a timely manner.
- Organized essential medical documents, streamlining access to vital information for healthcare providers during appointments.
- Improved front office organization by implementing new filing systems and maintaining cleanliness in waiting areas.
- Facilitated effective communication between patients, medical staff, and insurance companies to ensure seamless coordination of care.
Crew Member
Trader Joe's
10.2021 - 06.2023
- Cleaned and maintained all areas of work place.
- Addressed guest needs, questions, or concerns to create optimum experience onboard.
- Assisted other team members to achieve goals.
- Operated cash register to ring up final bill and process various forms of payment.
- Trained new team members on procedures, customer service, and sales techniques.
Front Office Assistant
ATI Physical Therapy
10.2019 - 10.2020
- Worked two positions (Front Desk Assistant & Physical Therapy Aide) due to low staffing.
- Processed payments and informed individuals of further financial responsibility to facilitate timely payments.
- Restocked supplies and placed purchase orders to maintain adequate stock levels.
- Directed phone inquiries, answered customer questions, and scheduled appointments.
- Reviewed and updated customer information in database for accuracy.
Athlete Sales Associate
Nike Factory Outlet
03.2019 - 10.2019
- Followed company standards for merchandise presentation and planograms of best apparel and equipment brands in sporting goods.
- Possessed superior product knowledge to direct and upsell sporting items to meet sporting enthusiasts' needs.
- Interacted with customers to provide information on different features regarding apparel and sports equipment.
- Achieved personal and store sales goals by applying sound customer service and sales protocol.
- Processed customer payments and bagged items to complete buying experience.
Certified Nursing Assistant
Cherished Acres Estate
06.2014 - 09.2016
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Cared for clients with diagnoses such as respiratory failure, diabetes, Parkinson's disease and muscular dystrophy.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Oversaw and maintained patients' rooms, group living areas, and nurse stations.
- Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
- Evaluated patients to identify and address wounds, behavioral concerns, and medically relevant symptoms.
- Delivered individualized patient care by recording vital signs, documenting observations, administering treatments, and evaluating patient needs.
Education
No Degree - Health Sciences
Adventist University of Health Sciences
Orlando, FLAssociate of Science - Diagnostic Medical Sonography
Tacoma Community College
Tacoma, WASkills
- Verbal and Written Communication
- Cash Handling
- Word Processing
- Office Supplies and Inventory
- Conflict Management
- Problem-Solving Skills
- Billing and Invoicing
- Time Management
- Document Control
- Social Perceptiveness
Affiliations
- Non-Profit organization called FEJA
Additional Information
Fluent in Tagalog
Timeline
Medical Receptionist
MultiCare Health
06.2023 - Current
Crew Member
Trader Joe's
10.2021 - 06.2023
Front Office Assistant
ATI Physical Therapy
10.2019 - 10.2020
Athlete Sales Associate
Nike Factory Outlet
03.2019 - 10.2019
Certified Nursing Assistant
Cherished Acres Estate
06.2014 - 09.2016
No Degree - Health Sciences
Adventist University of Health Sciences
Associate of Science - Diagnostic Medical Sonography
Tacoma Community College
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