Summary
Overview
Work History
Education
Skills
Accomplishments
Additional Information
Certification
Interests
Travelling, Innovating, Reading, Exploring new things.
Timeline
CustomerServiceRepresentative
K M YAQUB ALI

K M YAQUB ALI

Network Engineer
Arlington,Virginia

Summary

Software-savvy quality assurance professional committed to confirming proper functionality and usability of software products before release. Plans test schedules and strategies according to project scope and delivery dates and monitors and tracks bug resolutions. Reviews software documentation to verify technical accuracy and completeness and to mitigate risks. Perceptive [Job Title] well-versed at identifying and documenting complex software problems and causes. Designs test plans and procedures and equips and trains newer colleagues. Demonstrates practiced expertise in product design and participates in design reviews to offer early input on functional requirements and potential problems.

Proven skills in completing black, white and grey box tests. Background writing and implementing test cases, developing testing plans and identifying use cases. Fully versed in complete SDLC.

To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level [Job Title] position. Ready to help team achieve company goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Overview

6
6
years of professional experience
10
10
years of post-secondary education
1
1
Certification

Work History

QA Automation Engineer

People N Tech, LLC
Vienna, VIRGINIA
10.2022 - Current
  • Built automated test scripts to handle repetitive software testing work.
  • Incorporated delivery requirements into planning of testing schedules.
  • Developed and maintained defect databases for known issues.
  • Operated under Agile and Scrum frameworks to complete releases and well-organized sprints.
  • Proficiency in Selenium WebDriver and Java programming language.
  • Strong understanding of software testing concepts, methodologies, and processes.
  • Experience in writing automated test scripts and frameworks using Java.
  • Knowledge of test automation frameworks like TestNG or JUnit.
  • Familiarity with version control systems such as Git or SVN.
  • Ability to analyze requirements and design test cases accordingly.
  • Strong debugging and troubleshooting skills.
  • Knowledge of agile development methodologies and continuous integration/continuous delivery (CI/CD) practices.
  • Excellent attention to detail and ability to work in a fast-paced environment.
  • Good communication and teamwork skills.

Network Support Assistant

Triangle Services Ltd.
Dhaka, Bangladesh
01.2021 - 08.2023
  • Installed, maintained and supported network and voice-related hardware, software and communication links for design.
  • Managed software and hardware issues for end-users.
  • Troubleshot failed drives, warnings and unscheduled reboots.
  • Experienced in supporting [Type] routers, switches, wireless access points and network servers.
  • Designed and evaluated WAN and LAN connectivity technologies.
  • Diagnosed and executed resolution for network and server issues.
  • Monitored network hardware operations to evaluate proper configuration.
  • Documented support procedures, processes and solutions in centralized systems, enabling user self-service.
  • Self-motivated, with a strong sense of personal responsibility.
  • Demonstrated strong organizational and time management skills while managing multiple projects.
  • Completed paperwork, recognizing discrepancies and promptly addressing for resolution.
  • Participated in team projects, demonstrating an ability to work collaboratively and effectively.
  • Set up hardware and software in optimal configurations to meet network performance requirements.
  • Improved overall user experience through support, training, troubleshooting, improvements and communication of system changes.
  • Performed network security design and integration duties.
  • Identified issues and implemented troubleshooting techniques to alleviate downtime and system failure.
  • Network Configuration: Knowledge of configuring network devices such as routers, switches, firewalls, and access points.
  • Network Monitoring: Proficiency in using network monitoring tools to proactively monitor network performance, identify anomalies, and respond to alerts
  • TCP/IP Protocols: Understanding of TCP/IP protocols, including IP addressing, subnetting, DHCP, DNS, and routing protocols (e.g., OSPF, BGP).
  • LAN/WAN Technologies: Familiarity with local area network (LAN) and wide area network (WAN) technologies, such as Ethernet, VLANs, MPLS, and VPN.
  • Network Security: Basic understanding of network security principles, including firewall rules, access control lists (ACLs), and VPN configurations.

Assistant Network Engineer

Bangladesh Railway Reform IT Project
Dhaka, N/A
09.2018 - 12.2020
  • Recommended network security standards and upgrades to management.
  • Sustained optimal sender score on two IPs, enhancing inbox delivery and corresponding metrics while improving delivery metrics from [Number]% to [Number]%.
  • Provided complete end-to-end engineering and installation of route-based IP network solutions.
  • Provided network support services for devices such as hubs, bridges, routers, and other hardware.
  • Troubleshot complex multi-vendor network service provider issues.
  • Performed troubleshooting for Juniper, Cisco, and packet analysis.
  • Organized frameworks to transfer secure data from internal to external and public networks.
  • Escalated emergency technical issues beyond knowledge to maintain optimum up-time.
  • Managed, tracked, and coordinated problem resolution and escalation processes.
  • Monitored network capacity and performance to diagnose and resolve complex network problems.
  • Integrated data, voice and video networks for use in multi-site installations.
  • Collaborated with vendors to identify best options for optimizing network performance.
  • Recommended options for disaster recovery and remote access security.
  • Provided detailed network diagrams and procedural guidelines.
  • Integrated fixed wireless connectivity into facilities requiring high-speed networks.
  • Created VPN infrastructure and allowed for secure remote connections.
  • Assisted with implementation and support of network monitoring tools.
  • Liaised with stakeholders to keep project goals and deadlines on target.
  • Detected intrusion attempts and promptly responded to DDoS attacks.
  • Established robust infrastructure and data capacity for new applications.
  • Configured and troubleshot VoIP and multi-media distributed systems and platforms.

Desktop Support Junior Network Administrator

Mutual Group Ltd.
Dhaka, N/A
06.2017 - 09.2018
  • Maintained network hardware and software and monitored network to support network availability to end users.
  • Identified and immediately resolved issues with network devices.
  • Performed day-to-day LAN and WAN administration, maintenance, and support.
  • Supported project planning team to promptly address hardware and software problems and network emergencies.
  • Authored documentation for system configuration and troubleshooting.
  • Installed, configured and supported local area network (LAN), wide area network (WAN) and Internet system.
  • Managed computer operation scheduling, backup, storage and retrieval functions.
  • Planned annual budgets to fund IT projects and control spending.
  • Recommended development of plans for systems development and operations.
  • Maintained applications to keep software current with necessary software updates and upgrades.
  • Backed up company data to distributed storage centers to avoid massive data loss.
  • Implemented network security measures to minimize data loss.
  • Consulted with management to determine scope and priorities of projects and to discuss system capacity and equipment acquisitions.
  • Introduced management tools to create and manage virtual server computing environment.
  • Assisted IT staff on troubleshooting issues and closing calls.
  • Monitored system performance and responded to alerts.
  • Managed data backups and disaster recovery operations to comply with business continuity initiatives.
  • Maximized system availability through development and testing of contingency plans.
  • Led server infrastructure development, quality assurance, staging and production systems.
  • Performed network security design and integration duties.
  • Analyzed complex project server issues and worked on large enterprise and business-critical applications.
  • Implemented, developed and tested installation and update of file servers, print servers and application servers.
  • Resolved issues and escalated problems with knowledgeable support and quality service.
  • Implemented and maintained virtual private networks.
  • Developed and documented network policies, procedures and standards.
  • Maintained flexible schedule and responded to after-hours and weekend emergencies.
  • Diagnosed and executed resolution for network and server issues.
  • Monitored networks and network devices to resolve technical problems quickly.
  • Devised scripts and automation tools to improve system efficiency.
  • Planned and implemented upgrades to system hardware and software.
  • Analyzed network traffic and performance metrics to optimize system performance.
  • Diagnosed and resolved hardware and software issues.
  • Identified and resolved network congestion issues and bottlenecks.
  • Evaluated software products to determine compatibility with existing systems.
  • Designed and evaluated WAN and LAN connectivity technologies.
  • Installed and configured network printers and other peripheral devices.
  • Researched and recommended new technologies and strategies for improving system performance.

Education

Master of Science - Information Technology

Washington University of Science And Technology
8133 Leesburg Pike # 230, Vienna, VA 22182
09.2022 - Current

Master of Science - Networking Technologies

IsDB BISEW, Dhaka
IDB Bhaban (4th Floor) E/8-A, Rokeya Sharani Sher-
03.2016 - 06.2017

Master of Science - Zoology

Dhaka College, Dhaka
1205, New Market, Dhaka Bangladesh
01.2013 - 12.2015

Bachelor of Science - Zoology

Dhaka College, Dhaka
1205, New Market, Dhaka Bangladesh
01.2008 - 12.2012

Skills

Test implementation

Manual test case preparation

Vericode experience

Automation knowledge

Defect monitoring

Documentation skills

Critical Thinking

Analytical and Critical Thinking

Multitasking Abilities

Decision-Making

MS Office

Clerical Support

Good Telephone Etiquette

Self-Motivated

Teambuilding

G-Suite

Problem-Solving

Data Entry

Active Listening

Training and Development

Accomplishments

  • Collaborated with team of 8 in the development of NAS SERVER.

Additional Information

I'm much more stronger in under pressure.

Certification

Microsoft Server Administrator(MCP+MCSA)

Interests

To be a IT Manager

Travelling, Innovating, Reading, Exploring new things.

 

Travelling, Innovating, Reading, Gaming,Hangout. Sightseeing,Exploring new things in leisure time

Timeline

QA Automation Engineer

People N Tech, LLC
10.2022 - Current

Master of Science - Information Technology

Washington University of Science And Technology
09.2022 - Current

Network Support Assistant

Triangle Services Ltd.
01.2021 - 08.2023

Assistant Network Engineer

Bangladesh Railway Reform IT Project
09.2018 - 12.2020

Desktop Support Junior Network Administrator

Mutual Group Ltd.
06.2017 - 09.2018

Master of Science - Networking Technologies

IsDB BISEW, Dhaka
03.2016 - 06.2017

Master of Science - Zoology

Dhaka College, Dhaka
01.2013 - 12.2015

Bachelor of Science - Zoology

Dhaka College, Dhaka
01.2008 - 12.2012
K M YAQUB ALINetwork Engineer