Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

K. Michelle Hoffman

Charles Town,WV

Summary

Highly motivated, efficient, focused, and detail-oriented Payroll Tech II looking to further my experience and knowledge within the Loudoun County Public Schools Payroll Department. Strong work ethic, adaptability, and exceptional customer service skills. Ability to work effectively unsupervised as well as with a team to quickly master new skills. Always willing to go the extra step to help thoroughly research and explain payroll-related issues to employees.

Overview

24
24
years of professional experience

Work History

Payroll Tech II

Loudoun County Public Schools
Broadlands, VA
04.2024 - Current
  • Provided support in resolving payroll discrepancies and errors.
  • Reviewed timesheets for accuracy before entering into payroll system.
  • Researched and responded to inquiries from staff regarding paychecks or payroll matters.
  • Maintained confidential employee records according to company policies and procedures.
  • Collaborated with employees and supervisors to immediately resolve discrepancies in timesheets.
  • Reconciled payroll accounts and resolved discrepancies in a timely manner.
  • Assisted employees with payroll-related inquiries, providing clear and concise information.
  • Researched and resolved employee payroll questions and issues via email, phone and in person.
  • Processed and monitored sick pay, vacation pay, and other leave entitlements accurately.
  • Responded to employee inquiries regarding payroll and timekeeping.
  • Reviewed timecards for accuracy and completeness prior to processing payroll.

Payroll Technician II (Part-time)

Loudoun County Public Schools
Ashburn, VA
12.2023 - 04.2024
  • Reviewed timecards for accuracy and completeness prior to processing payroll.
  • Assisted with auditing processes related to employee withholdings for federal and state taxes as well as direct deposits.
  • Provided timely support to employees and timekeepers regarding questions or issues about their timecard entry or leave postings.
  • Managed multiple tasks simultaneously while meeting deadlines consistently.

Payroll Specialist III

Loudoun County Public Schools
Ashburn, VA
11.2007 - 05.2014
  • Processed & reconciled court ordered garnishments, educational garnishments, tax liens, & child support orders based on state & federal guidelines.
  • Corresponded with federal, state & local taxing authorities, child support agencies, & courts for issues involving involuntary employee garnishments.
  • Processed payment requests for all involuntary liens & garnishments.
  • Enrolled & de-enrolled employees into the Virginia Retirement System.
  • Reconciled VRS groups 40153 & 55553 each pay run.
  • Responsible for sending monthly & semi-monthly wire for all VRS payroll deductions to the Virginia Retirement System.
  • Responsible for all VRS buyback related contracts which included the reconciliation of buyback deductions monthly, enrolling new contracts for the buyback process as well as making sure contracts are shut off when they are completed.
  • Helped senior accountants process & calculate correct pay or deductions for new employee (PIF) & term paperwork each pay run.
  • Helped run manual checks for employees each day as needed.
  • Assisted Senior Accountants in the process of running payroll as needed.
  • Helped senior accountants with the execution & delivery of W-2's yearly to all eligible employees as well as assisting with any reconciliation issues that may arise.
  • Reconciled employee vacation, personal and sick leave use as well as running a monthly leave accrual report.
  • Responsible for the year end leave roll overs & reconciliations for all employees.
  • Helped in the early development stages of the payroll side of the current Oracle Time & Labor system.

Payroll Specialist II

Loudoun County Public Schools
Ashburn, VA
10.2004 - 11.2007
  • Processed & verified 60+ batches that were entered manually each pay period involving both additional pay & overpayment docks for all employees.
  • Assisted in the posting & verification of leave for all employees as needed.
  • Responsible for the monthly reconciliation & wire transfer of funds for VRS group 55553.
  • Processed payment requests for the payroll division.
  • Responsible for handling all summer school pay & docks from June - August.
  • Assisted with the entry of state & federal tax withholdings each pay period.

Instructional Materials Technician

Loudoun County Public Schools
Ashburn, VA
11.2001 - 10.2004
  • Responsible for handling all communications regarding the English as a Second Language (ESL) office via email, phone call, & in person on a daily basis.
  • Responsible for maintaining all ESL records into the student record system Star_Base.
  • Balanced ESL Spreadsheets to FAMIS Reports on a monthly basis as well as organizing & preparing supportive charts and data.
  • Responsible for processing all purchase orders for the department as well as assisting the ESL Supervisor in the preparation of the yearly budget.
  • Managed all ESL summer school enrollments of students as well as submitting extra curriculum pay for the teachers.

Education

Advanced Studies Diploma -

Park View High School
Sterling, VA
06.1999

Skills

  • Excellent Attention to Detail
  • Quick Learner
  • Garnishment processing
  • Effective communication
  • Customer service
  • Meeting deadlines
  • Analytical skills
  • Exceptionally organized
  • Telephone and email etiquette
  • Interpersonal and written communication

References

References available upon request.

Timeline

Payroll Tech II

Loudoun County Public Schools
04.2024 - Current

Payroll Technician II (Part-time)

Loudoun County Public Schools
12.2023 - 04.2024

Payroll Specialist III

Loudoun County Public Schools
11.2007 - 05.2014

Payroll Specialist II

Loudoun County Public Schools
10.2004 - 11.2007

Instructional Materials Technician

Loudoun County Public Schools
11.2001 - 10.2004

Advanced Studies Diploma -

Park View High School

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