Emery Lebon Jaime Kroquet Moreno
Kigali,Gasabo
Summary
Efficient Data Entry Specialist known for high productivity and task completion efficiency. Possess specialized skills in database management, fast typing with high accuracy, and advanced knowledge of data processing software. Excel in time management, adaptability to new technologies, and effective communication which ensures seamless execution of data entry tasks.
Quality-focused Data Entry Clerk experienced in data processing, coding and transcription. Skilled at entering data quickly with strong attention to detail and accuracy. Team player with outstanding communication skills and flexibility in working with others.
Overview
4
4
years of professional experience
Work History
CTO
Freedom Learning Center
Kigali , Gasabo
2024.03 - Current
- Consulted with senior leadership on strategic planning initiatives related to technology investments.
- Maintained an up-to-date inventory of hardware assets across the organization.
- Ensured compliance with company policies regarding data security and privacy regulations.
- Implemented best practices in software engineering principles such as version control, coding standards, source code management, unit testing.
- Monitored system performance metrics and took corrective action when necessary.
- Researched emerging technologies in order to recommend improvements that could benefit the organization.
- Developed and implemented a long-term technology strategy that increased efficiency and reduced costs.
- Coordinated with other departments to ensure successful completion of all IT initiatives.
- Collaborated with vendors on hardware and software procurement decisions in order to maximize cost savings while meeting quality standards.
- Created detailed technical documentation for new and existing systems and applications.
- Developed processes and procedures for troubleshooting complex technical issues.
- Managed IT staff, including hiring, training, mentoring, and evaluating performance.
- Developed and implemented technology strategies to meet business objectives.
- Led the design, development, and deployment of enterprise-wide software applications to support business objectives.
- Supervised transformation of company's IT infrastructure and established technical vision as senior IT leader.
- Managed helpdesk management systems to increase internal customer service.
- Designed, implemented, configured, and integrated technology for customer networks.
Customer Service Assistant
Bravo Télécom
Rabat , Rabat-Salé-Zemmour-Zaer
2020.04 - 2021.05
- Handling customer requests by phone and e-mail, providing quick and solutions.
- Developed expertise in problem solving and
communication. - Improvement of internal processes through proactive suggestions.
Effective collaboration with cross-functional teams. - Responded promptly to customer inquiries about order status or product availability.
- Ensured compliance with all applicable laws, regulations, policies, and procedures regarding customer service operations.
- Provided assistance to customers in completing forms or applications related to their purchases.
- Collaborated with other departments such as marketing or accounting in order to provide better service solutions for customers.
- Kept up-to-date on new products, services, promotions, and other changes that affect customer service operations.
- Utilized problem solving skills to resolve customer issues quickly and efficiently.
- Assisted customers over the phone, providing helpful information regarding products and services.
Education
Master of Science - RNCP Professional Certification in Python App Dev
Openclassrooms
Paris, France2023-11
Master of Science - Master I in Mobile Embedded Systems
Sup-MTI
Rabat, Morocco2021-08
Bachelor of Science - Bachelor of Computer Systems Engineering
Sup-MTI
Rabat, Morocco2020-08
CERTIFICATE BGEF - Three Months in The Trade As A Laptop Repairer
CERTIFICATE BGEF
BGEF Rabat-Salé-Kénitra, Morocco2018-09
Skills
- Proposal Development
- Budget Administration
- Technology Integration
- Information Security
- System Architecture
- Supplier Relations
- Software Architecture
- Data Collection
- Software Development
- Machine Learning
- Data Analysis
- Operating systems
- Client/server networks
- Scalable technologies
Languages
English
Professional
French
Professional
Concrete, Professionally-Oriented Projects
- Project Management and Follow-Up: Successfully managed and followed up on several professional projects, ensuring timely completion and quality deliverables.
- Project Defense: Presented and defended project outcomes to stakeholders, demonstrating the practical application and impact of the solutions provided.
Python for Market Analysis
- Conducted comprehensive market analyses using Python, leveraging data science techniques to extract valuable insights for business strategies.
Python Application Design
- Designed custom Python applications tailored to meet specific client needs, focusing on usability, performance, and scalability.
Software Development in Python
- Developed robust software programs in Python, employing best practices in coding and software engineering to deliver high-quality solutions.
User Interface Creation
- Created intuitive user interfaces for Python web applications, enhancing user experience and engagement.
Problem Solving with Algorithms
- Solved complex problems using advanced algorithms in Python, demonstrating strong analytical and logical thinking skills.
Web Application Development with Django
- Developed full-featured web applications using Django, implementing MVC architecture for clean and maintainable code.
Secure RESTful API Creation with Django REST
- Created secure and efficient RESTful APIs with Django REST Framework, ensuring data integrity and secure communication between services.
Application Enhancement through Testing and Debugging
- Enhanced Python web applications by performing rigorous testing and debugging, ensuring reliable and bug-free performance.
Secure Backend Architecture Development
- Developed secure backend architectures with Python and SQL, focusing on data security, access control, and efficient data management.
Scaling Django Applications
- Scaled Django applications using a modular architecture, enabling easy maintenance and future expansion.
Timeline
CTO
Freedom Learning Center
2024.03 - Current
Customer Service Assistant
Bravo Télécom
2020.04 - 2021.05
Master of Science - RNCP Professional Certification in Python App Dev
Openclassrooms
Master of Science - Master I in Mobile Embedded Systems
Sup-MTI
Bachelor of Science - Bachelor of Computer Systems Engineering
Sup-MTI
CERTIFICATE BGEF - Three Months in The Trade As A Laptop Repairer
CERTIFICATE BGEF
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