Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Keila Murillo

Brownsville

Summary

Licensed Pharmacy Technician with over 11 years of extensive expertise in pharmaceutical operations, medication dispensing, and customer service. Demonstrates strong analytical thinking and attention to detail, ensuring regulatory compliance and minimizing errors in prescription handling. Proven ability to enhance patient satisfaction through effective communication and clinical coordination, contributing to improved public health outcomes.

Overview

11
11
years of professional experience
1
1
Certification

Work History

Pharmacy Technician

H-E-B Pharmacy
02.2018 - Current
  • Assisted pharmacists in preparing prescriptions, ensuring compliance with safety standards and enhancing patient care through accurate medication dispensing.
  • Managed medication inventory, ensuring accurate stock levels and minimizing waste to support efficient pharmacy operations.
  • Demonstrated strong interpersonal skills while assisting customers, creating a welcoming atmosphere and enhancing overall service quality.
  • Demonstrated a commitment to patient care by providing friendly service and support, contributing to a positive pharmacy environment.
  • Coordinated with healthcare providers to clarify prescription details, fostering communication that improved patient outcomes and satisfaction.
  • Earned certification as a Pharmacy Technician Immunizer and administered vaccines under pharmacist supervision, contributing to improved public health outcomes.
  • Participated in Medication Therapy Management (MTM) by assisting pharmacists in identifying medication-related problems and supporting patient care initiatives.

Manager/Finance Specialist

Frontage Pre-Owned Cars
12.2016 - 09.2018
  • Managed financial operations, ensuring accurate reporting and compliance, resulting in improved financial transparency and successful audits.
  • Created and managed the company's website and social media presence, enhancing online visibility and customer engagement.
  • Conducted in-depth financial analysis, identifying cost-saving opportunities that resulted in successful buying experiences at auction.
  • Coordinated schedule for to ensure personal shift coverage to cover projected needs.
  • Administered accounts payable for monthly office expenses, stock insurance requirements, and vendor invoices, ensuring timely and accurate payments.
  • Collaborated with the comptroller’s office to reconcile accounts and maintain financial records.
  • Sourced and procured automotive parts for vehicle repairs, coordinating with vendors to ensure quality, cost-efficiency and timely delivery.
  • Developed and managed a comprehensive filing and organization system from the ground up, which was later adopted as the standard operating procedure for successors and new staff.

Pharmacy Technician

Escobedo's Pharmacy
07.2014 - 09.2018
  • Provided exceptional customer service, fostering a welcoming environment that enhanced patient satisfaction and loyalty.
  • Executed precise prescription filling processes, maintaining compliance with regulatory standards and minimizing errors.

Education

Bachelor of Science - Chemistry

University of Texas - Rio Grande Valley
Edinburg, TX
05.2022

Skills

  • Pharmacy Operations
  • Customer Service
  • Problem Solving
  • Interpersonal Skills
  • Conflict Resolution
  • Attention to Detail
  • Analytical Thinking
  • Clinical Coordination

Certification

Licensed Pharmacy Technician with the Texas State Board of Pharmacy and Technician Immunizer

Languages

English
Spanish

Timeline

Pharmacy Technician

H-E-B Pharmacy
02.2018 - Current

Manager/Finance Specialist

Frontage Pre-Owned Cars
12.2016 - 09.2018

Pharmacy Technician

Escobedo's Pharmacy
07.2014 - 09.2018

Bachelor of Science - Chemistry

University of Texas - Rio Grande Valley

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