Knaicare Perry
Austell,GA
Summary
Healthcare professional transitioned to the area eager to work. Background includes valuable experience in Medicare-related services, ensuring accuracy and efficiency in claims processing. Known for strong team collaboration, adaptability, and achieving results. Possesses key skills in compliance, patient communication, and problem-solving, valued by employers.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Medical Coding and Billing Specialist
Vineall Ambulance
06.2023 - 12.2025
- Managed coding and billing processes for medical records, ensuring compliance with regulatory standards.
- Reviewed and corrected claim submissions to minimize denials and expedite reimbursements.
- Audited documentation accuracy to maintain high levels of data integrity and prevent revenue loss.
Medicare Advisor
Medicare
Winter Garden, FL
01.2022 - 02.2024
- Educated patients on their benefits, coverage limits, and rights under the Medicare program, empowering them to make informed decisions about their healthcare needs.
Reservation Specialist
Red Roof Inns, Inc.
Dayton, OH
03.2020 - 02.2024
- Managed high call volumes while maintaining a professional demeanor and accurate recordkeeping.
- Ensured accurate client information was entered into the reservation system quickly and error-free, reducing data-entry mistakes.
- Supported marketing efforts by promoting special offers or packages during the booking process.
Customer Care Representative
Conduent
Indianapolis, IN
09.2017 - 01.2018
- Quote premiums in call center setting
Education
AS - Business Administration
Sinclair Community College
Dayton, OH01.2016
Culinary Arts
Johnson & Wales
Charlotte, NC01.2014
High School Diploma - Diploma
Riverbend High School
Fredericksburg, VA01.2013
Skills
- Strong communication skills
- Claims processing proficiency
- Customer service expertise
- Networking and relationship building
- Conflict resolution techniques
- Teamwork and collaboration
- Customer service
- Problem-solving
- Attention to detail
- Multitasking ability
- Reliability
- Critical thinking
- Problem-solving abilities
- Effective communication skills
- Microsoft Office (10 years)
Certification
- Customer Service
- April 2013 to April 2017
- Certification in Customer Service
- Life, health, and Accidental Insurance License
- January 2017 to June 2020
- Authorized to sell life, health, and accidental insurance policies
- Non-Resident Health Insurance KY
- November 2017 to June 2020
- Non resident heal insurance license
- Non-Resident Health Insurane License OH
- November 2017 to June 2019
- Non-Resident Health Insurance License WV
- Food handler certificate
- ServSafe
Timeline
Medical Coding and Billing Specialist
Vineall Ambulance
06.2023 - 12.2025
Medicare Advisor
Medicare
01.2022 - 02.2024
Reservation Specialist
Red Roof Inns, Inc.
03.2020 - 02.2024
Customer Care Representative
Conduent
09.2017 - 01.2018
AS - Business Administration
Sinclair Community College
Culinary Arts
Johnson & Wales
High School Diploma - Diploma
Riverbend High School