Dynamic and customer-focused professional with extensive experience at 818 Chicken, excelling in cash handling and point-of-sale systems. Proven ability to enhance customer satisfaction through effective communication and menu knowledge. Recognized for maintaining a clean and organized environment while demonstrating patience and empathy in high-pressure situations.
Work History
Cashier/ Waitres
818 Chicken
Glendale, CA
05.2024 - 06.2024
Maintained clean and orderly checkout areas by sanitizing register belts, emptying trash cans and organizing candy racks.
Processed efficient and accurate cash, check, debit and credit card payments using Point-of-Sale system.
Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
Issued receipts, refunds, credits or change due to customers.
Greeted customers promptly and responded to questions.
Collected payments and provided accurate change.
Answered phone calls to assist customers with questions and orders.
Worked closely with front-end staff to assist customers.
Accepted cash and credit card payments, issued receipts and provided change.
Kept check-out areas clean, organized and well-stocked to maintain attractive store.
Offered customers carry-out service at completion of transaction.
Waitress Trainee/Head Cashier
Mediterranean Deli Delight
Glendale, CA
01.2024 - 03.2024
Utilized point-of-sale system to process payments from customers.
Displayed enthusiasm and knowledge about restaurant's menu and products.
Attended training sessions on topics related to food safety regulations, proper order taking procedures.
Informed customers of daily specials and signature menu items.
Performed opening and closing side duties including cleaning tables, chairs and floors.
Arranged place settings with clean tablecloths, napkins and tableware to prepare for incoming guests.
Greeted customers, answered questions and recommended specials to increase profits.