Kneekol Dunlap
Los Angeles,CA
Summary
Experienced social services professional with strong commitment to fostering positive outcomes and enhancing community well-being. Adept at providing support, advocacy, and resources to diverse populations while maintaining high ethical standards. Demonstrates collaborative approach, adaptability to changing needs, and focus on delivering impactful results. Skilled in case management, crisis intervention, and effective communication.
Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.
Overview
30
30
years of professional experience
Work History
Social Worker
Department of Children and Family Services
02.2024 - Current
- Advocated for client needs within legal and policy frameworks to ensure fair treatment.
- Analyzed client cases to identify underlying issues and develop targeted interventions.
- Navigated complex social service systems to connect clients with essential resources.
- Conducted individual counseling sessions for improved client emotional well-being.
- Updated client documentation for accurate, compliant and current records.
- Interviewed clients, families, or groups to assess situations, limitations and issues and implement services to address needs.
- Collaborated with multidisciplinary teams to ensure appropriate care coordination and resource allocation for clients.
- Assisted clients with navigating and accessing social services such as housing and medical care.
- Conducted home visits to assess clients' home environment and provide support.
- Monitored clients' progress to adjust treatment plans accordingly.
- Participated in professional development and training opportunities to enhance clinical skills.
- Implemented community outreach programs to promote mental health awareness.
- Facilitated access to community resources by conducting comprehensive needs assessments.
- Maintained accurate case documentation, ensuring compliance with regulatory standards and facilitating informed decision-making by team members.
Pharmacy Assistant
Kaiser Permanente
12.1994 - 02.2024
- Oversee daily operations and personnel
- Delegate work assignments
- Train personnel
- Manage daily reports
- Customer service
- Applied pharmacy point-of-sale systems to handle transactions and ensure accurate billing.
- Kept pharmacy counter and related areas clean, neat and organized.
- Greeted customers and responded to questions with friendly, knowledgeable assistance.
- Established and maintained patient profiles, updating organizational database with current information.
Education
Master of Science - Psychology
Grand Canyon University
Phoenix, AZ08.2018
Bachelor of Science - Public Administration
California State University Dominguez Hills
Carson, CA05.2010
Associate of Arts - Liberal Studies
West Los Angeles College
Los Angeles, CA08.1999
Skills
- STRATEGIC PLANNING
- PROBLEM SOLVING
- TIME MANAGEMENT
- TYPING 47 WPM
- CRITICAL THINKING
- MICROSOFT WORD
- EXCEL
- Compassionate
- Client advocacy
- Conflict resolution
- Case management
- Efficient under pressure
- Empathy building
- Attention to detail
- Client confidentiality
- Strengths-based solution-focused therapy
Timeline
Social Worker
Department of Children and Family Services
02.2024 - Current
Pharmacy Assistant
Kaiser Permanente
12.1994 - 02.2024
Master of Science - Psychology
Grand Canyon University
Bachelor of Science - Public Administration
California State University Dominguez Hills
Associate of Arts - Liberal Studies
West Los Angeles College
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