- Gardening
- I enjoy helping others and giving back to the community
- Enjoying the art of baking and pastry-making, experimenting with recipes
- Knitting and Crocheting
- Youth Development Programs
- I enjoy sketching and drawing, which helps improve my creativity and attention to detail
- Designing and Printing 3D Models
- I participate in a variety of outdoor recreational activities
- Participating in cooking contests and challenges to showcase culinary skills and creativity
- Animal Care
- Growing herbs, vegetables, or fruits in home gardens
- Swimming
- Fashion and Style
- DIY and Home Improvement
- Watching Movies and TV Shows
- Youth mentor, providing guidance and support to empower the next generation of leaders
- Music
- Gym Workouts
- Martial Arts
- Horseback Riding
- Animal Welfare Advocacy
K'Nhaja Hickmon
Surprise,AZ
Summary
Dynamic and dedicated professional with a strong background in customer service at McDonald's. Proven ability to enhance customer satisfaction through effective communication and teamwork. Skilled in food preparation and cash handling, consistently maintaining high standards of cleanliness and safety. Recognized for multitasking in fast-paced environments while training new team members to achieve operational excellence.
Overview
2
2
years of professional experience
Work History
Crew Member
McDonald's
11.2023 - Current
- Provided excellent customer service by greeting and assisting guests promptly.
- Maintained cleanliness and organization of workstations to enhance operational efficiency.
- Prepared food items according to standard recipes, ensuring quality and consistency.
- Operated kitchen equipment safely while adhering to health and safety regulations.
- Collaborated with team members to meet peak service demands during busy hours.
- Assisted in inventory management by restocking supplies as needed for daily operations.
- Adapted quickly to changing tasks in a fast-paced environment, demonstrating flexibility.
- Engaged in training sessions to learn best practices for food preparation and service standards.
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
- Collaborated with team members to complete orders.
- Improved customer satisfaction by providing friendly and efficient service at the register.
- Kept food preparation area, equipment, and utensils clean and sanitary.
- Provided exceptional customer service, addressing concerns or issues promptly and professionally.
- Promoted a positive work environment through effective communication and teamwork among staff members.
- Trained new team members on procedures, customer service, and sales techniques.
- Assisted other team members to achieve goals.
Education
High School Diploma -
Grand Canyon University
Phoenix, AZ01-2029
Skills
- Customer service
- Teamwork and collaboration
- Multitasking and organization
- Time management
- Clear communication
- Problem-solving
- Cash handling
- Attention to detail
- Customer engagement
- Taking orders
- Cleaning and sanitizing
- Self-discipline
- Safe food handling
- Integrity and honesty
- Safety awareness
- Initiative and Self-motivation
- Basic math
- Food preparation
- Heavy lifting
- Resilience and persistence
- Creativity and innovation
- Inventory restocking
- Visual communication
- Performance improvement
- Menu memorization
- Positive company representation
- Beverage preparation
- Diversity awareness
- Willingness to learn
- Workplace safety
- Table setting
- Tool and equipment use
Interests
Timeline
Crew Member
McDonald's
11.2023 - Current
High School Diploma -
Grand Canyon University