Kristopher Nichols
Charlotte,NC
Summary
Results-driven fulfillment professional with robust background in logistics, sales, and inventory management. Known for exceptional organizational skills and ability to streamline processes. Highly collaborative with focus on achieving team goals and adapting to changing needs.
Overview
8
8
years of professional experience
Work History
Fulfillment Expert
Target
05.2024 - Current
- Collaborated with team members to meet daily targets, contributing to overall company success and growth.
- Interacted with guests in friendly and knowledgeable way.
- Exceeded performance metrics consistently by prioritizing tasks effectively within a fast-paced environment.
- Enhanced customer satisfaction with timely processing and shipping of orders, ensuring prompt delivery to clients.
- Provided training for new hires on fulfillment procedures, fostering a knowledgeable workforce committed to delivering quality results.
- Troubleshot issues related to order processing or shipping, promptly resolving problems to minimize delays or negative customer experiences.
Sales Representative
Aptive Environmental
12.2023 - 05.2024
- Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
- Generated additional sales opportunities with upselling and cross-selling techniques.
- Developed tailored solutions in response to unique customer needs, increasing overall satisfaction rates.
- Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor.
- Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
- Maintained up-to-date knowledge of industry trends for informed decision-making during client interactions.
Technical Assistant
University of North Carolina Charlotte
11.2022 - 05.2023
- Provided technical guidance and support to team members.
- Supervised classroom activities involving Meta Quest Two VR headsets.
- Logged inventory of functioning systems to maintain user accessibility.
- Reviewed product-specific resources to determine optimal implementation.
- Enhanced system efficiency by troubleshooting hardware and software issues, resulting in reduced downtime.
- Researched common technology performance issues to assist with diagnoses.
Administrative Assistant (Summer Intern)
New York Police Department
06.2022 - 08.2022
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
- Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
- Assisted with human resources tasks such as updating employee files or submitting time-off requests per company policy guidelines.
- Assisted in onboarding new employees, providing training materials, and coordinating orientation schedules to ensure a smooth integration into the team.
- Performed data entry tasks using Excel.
Audio/Visual Team Leader for JV/Varsity Football Coach
Eagle Academy For Young Men of Southeast Queens
09.2017 - 06.2021
- Established open and professional relationships with team members to achieve quick resolutions for various issues.
- Recorded & Commentated at all sports events.
- Recorded and uploaded film to Hudl.
Daycare Summer Counselor
Dorothy's Daycare
06.2017 - 08.2019
- Improved camp safety by conducting thorough inspections of facilities and equipment.
- Increased camper retention rates with exceptional customer service provided to parents and guardians.
- Fostered a positive environment, promoting teamwork among the children through group activities.
- Enhanced camper experiences by developing and implementing creative, engaging activities.
- Supervised field trips effectively ensuring safety precautions were taken at all times.
- Assisted in the coordination of special events, ensuring memorable moments for all camp participants.
- Led team-building exercises that fostered camaraderie among both staff members and attendees alike.
Education
Bachelor of Science - Business Management
University of North Carolina At Charlotte
Charlotte, NC05-2025
High School Diploma -
Eagle Academy For Young Men of Southeast Queens
Queens, NY06-2021
Skills
- Marketing
- Money Management
- Business Analytics (Excel)
- Product/Service Knowledge
- Sales
- Customer Service
- Well-Spoken
- Time management
- Quality control
- Team collaboration
- Logistics planning
Timeline
Fulfillment Expert
Target
05.2024 - Current
Sales Representative
Aptive Environmental
12.2023 - 05.2024
Technical Assistant
University of North Carolina Charlotte
11.2022 - 05.2023
Administrative Assistant (Summer Intern)
New York Police Department
06.2022 - 08.2022
Audio/Visual Team Leader for JV/Varsity Football Coach
Eagle Academy For Young Men of Southeast Queens
09.2017 - 06.2021
Daycare Summer Counselor
Dorothy's Daycare
06.2017 - 08.2019
Bachelor of Science - Business Management
University of North Carolina At Charlotte
High School Diploma -
Eagle Academy For Young Men of Southeast Queens
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