Knicole Benton
Manager
Renton,WA
Summary
Seeking a full-time position that offers professional challenges utilizing my 10+ years of Management experience, interpersonal skills, excellent time management and problem-solving skills.
Overview
10
10
Restaurant Management & Operations
3
3
Leasing Office Manager
3
3
HR Office Manager
Work History
Assistant Restaurant General Manager
Wingstop Restaurant
12.2017 - Current
- Immediately resolved issues with patrons by employing careful listening and communication skills.
- Analyzed daily sales figures and developed strategies to increase sales.
- Oversaw food preparation and monitored safety protocols.
- Developed unique events and special promotions to drive sales.
- Performed daily administrative tasks, such as ordering supplies, processing invoices and reconciling accounts.
- Completed inventory purchases and oversaw shipment processing.
- Kept restaurant compliant with all federal, state, and local hygiene and food safety regulations.
Leasing Office Assistant Manager
Southern Rice Apartments
04.2019 - 11.2022
- Completed clerical tasks such as filing, copying, and distributing mail.
- Interacted with Tenants by phone, email, or in-person to provide information.
- Maintained and updated office records, both digital and physical.
- Input data into spreadsheets and databases.
- Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
- Edited and proofread documents for accuracy and completeness.
- Created and maintained detailed records of all office activities.
HR Office Manager
Wingstop Restaurant
04.2019 - 11.2022
- Maintained electronic and paper filing systems for easy retrieval of information.
- Coordinated communications, financial processing, registration, recordkeeping, and other administrative functions.
- Assisted in preparation and processing of payroll to facilitate prompt staff payments.
- Oversaw maintenance of office facilities and equipment by collaborating with and inspecting work of repair contractors.
- Cultivated strong relationships with vendors and partners supporting administrative operations.
- Built and managed processes for tracking and monitoring department performance.
- Oversaw appointment scheduling and itinerary coordination for both clients and personnel.
- Completed bi-weekly payroll for 100+ employees.
- State/Federal/City Law Compliance Research
Education
High School Diploma -
05.2017
Puget Sound Skills Center, Burien WA CNA CERTIFICATIONSeptember 2015 - June 2016
Clinicals (Garden Terrace ,Burien Rehab)
56 Hours of patient care
Skills
- Budget Management
- Vendor Relations
- Employee Retention
- Financial Reporting
- Food Safety Compliance
- Scheduling Coordination
- Operational Efficiency
- Inventory Management
- Customer Service
- Interpersonal and Written Communication
- Shift Management
- Training and Mentoring
Timeline
Leasing Office Assistant Manager - Southern Rice Apartments
04.2019 - 11.2022
HR Office Manager - Wingstop Restaurant
04.2019 - 11.2022
Assistant Restaurant General Manager - Wingstop Restaurant
12.2017 - Current
Technology - Engineering & Communications - High School Diploma,
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