K'Niyah Nelson
Goose Creek,SC
Summary
Highly adaptable and results-oriented professional with 5+ years of experience across diverse industries, including Customer Service and Warehouse and Manufacturing. Proven ability to quickly learn new technologies and processes, consistently exceeding expectations in roles ranging from multiple professional positions. Eager to apply my experience to where I can make a significant impact, while seeking a position where I can leverage my versatility and contribute to a dynamic team.
Overview
8
8
years of professional experience
Work History
Body Shop Technician
Mercedes Benz Vans
Ladson, SC
02.2024 - Current
- Assembled parts and subassemblies following blueprints and assembly instructions.
- Assembled and completed products according to production schedules.
- Adhered to safety protocols and procedures to prevent accidents or injuries.
- Used hand tools and power tools to complete assembly tasks effectively and efficiently.
- Operated and maintained equipment in a clean and safe condition.
- Inspected finished parts and components to enforce QA standards and uncover defects prior to packaging.
- Followed safety procedures and used protective gear.
- Monitored parts and materials storage area and maintained stock replenishment and organization.
Mobile Equipment Representative Lead
Trimedx
Charleston, SC
07.2022 - 12.2024
- Inspected malfunctioning medical equipment with test and analysis instruments.
- Trained personnel on proper usage, maintenance and safety procedures related to specific pieces of machinery.
- Conducted safety checks on all machinery prior to use.
- Repaired medical equipment, replacing, or correcting broken parts, shorts, voltage, clearances and tolerances.
- Clean and sanitize soiled equipment for daily use
- Keep track of equipment being used, stored, and damaged throughout the hospital
- Working with different vendors and staff with delivery of equipments for patients use
- Deliver special and emergency equipment in a timely manner to meet hospital staff and patients needs
Supply Chain Specialist
Aerotek
North Charleston, SC
09.2023 - 03.2024
- Oversaw inventory management, optimizing stock levels to meet production demands while minimizing holding costs.
- Kept adequate supply flow to meet production needs.
- Resolved conflicts between vendors or customers quickly and efficiently.
- Implemented communication channels with customers, clientele and key vendors, prioritizing opportunities and ensuring quick problem resolution.
- Automated office operations, and managed client correspondence, stock record tracking, scheduling and data communications.
- Selected transportation routes to maximize economy, combining shipments or consolidating warehousing and distribution.
Camp Counselor
City Of Charleston
Charleston, SC
05.2018 - 08.2022
- Promoted fun, safe and inclusive environment by monitoring activity of campers to identify and address behavioral issues.
- Assessed needs and interests of individuals and groups and planned activities accordingly.
- Managed daily operations of recreational facilities.
- Assisted in grant writing and fundraising efforts to secure funding for recreational projects.
- Enforced discipline and policies to protect safety of recreational activity participants.
- Tracked attendance, checking off present individuals.
- Administered first aid and notified emergency medical personnel.
- Provided positive and authoritative approach to guiding behavior by using age-appropriate limits and choices.
- Documented camp activities and progress of campers for administrative records and communication with parents.
- Implemented behavior management techniques, fostering a respectful and positive environment.
Customer Service Representative
Walmart
North Charleston, SC
05.2017 - 02.2021
- Organized stockroom shelves according to size, color or style.
- Stocked shelves and supplies and organized displays to focus customer attention on specific items.
- Assessed customer needs to provide assistance and information on product features.
- Conducted inventories on a regular basis to track stock levels.
- Answered customer inquiries regarding product features, pricing, and availability.
- Exceeded established service goals while leveraging customer service, sales and employee management best practices.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
- Developed positive relationships with customers through friendly interactions.
- Learned roles of other departments to provide coverage and keep store operational.
- Delivered high level of customer service to patrons using active listening and engagement skills.
Education
High School Diploma -
Burke High School
Charleston, SC06-2016
Skills
- Parts assembly
- Equipment maintenance
- Quality assurance
- Safety compliance
- Inventory management
- Customer service
- Time management
- Attention to detail
Timeline
Body Shop Technician
Mercedes Benz Vans
02.2024 - Current
Supply Chain Specialist
Aerotek
09.2023 - 03.2024
Mobile Equipment Representative Lead
Trimedx
07.2022 - 12.2024
Camp Counselor
City Of Charleston
05.2018 - 08.2022
Customer Service Representative
Walmart
05.2017 - 02.2021
High School Diploma -
Burke High School
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