Knone Lardge
Charlotte,NC
Summary
Dynamic professional with a proven track record in financial management and strategic risk reduction, notably at Carrier Corporation. Excelled in process evaluations and quality assurance, enhancing business operations and client loyalty. Skilled in financial records review and adept at conflict resolution, consistently achieving significant improvements in efficiency and customer satisfaction.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Auditor
Carrier Corporation
Charlotte, NC
03.2024 - Current
- Examined and evaluated key business risks and control deficiencies.
- Monitored and adjusted inventory to prevent shortages or excesses.
- Partnered with leadership to review external audit results and implement corrective measures.
Customer Service Representative
IQor Global Services
Charlotte, NC
02.2021 - 03.2024
- Handled special orders in person and via telephone, generating additional monthly revenue.
- Skillfully diffused conflict in challenging environments.
- Cultivated ongoing client loyalty, resulting in increased business retention.
Q.A /Internal Auditor
Cambells Snacks
Charlotte, NC
02.2019 - 01.2021
- Created and maintained well-structured manual test cases to ensure streamlined processes.
- Contributed to QC team and project-specific meetings.
- Conducted compatibility tests across multiple operating systems, hardware configurations, mobile devices and browsers.
Material Handler
Martin Brower
Garner, NC
02.2018 - 02.2019
- Organized warehouse inventory according to warehouse plan.
- Recorded shipment details to ensure up-to-date inventory management.
- Labeled and documented details on containers, boxes, and cargo.
Education
High School Diploma -
New Hanover High
Wilmington, NC06-2009
Associate of Arts - Business Administration
Central Piedmont Community College
Charlotte, NCSkills
- Financial records review
- Process evaluations
- Strategic Risk Reduction
- Balance sheets
- Quality assurance
- Financial management
Certification
- CPR
- FIRST AID
- WORKPLACE TRAINING COMPLETION
- MICROSOFT OFFICE TEMPLATES
Timeline
Auditor
Carrier Corporation
03.2024 - Current
Customer Service Representative
IQor Global Services
02.2021 - 03.2024
Q.A /Internal Auditor
Cambells Snacks
02.2019 - 01.2021
Material Handler
Martin Brower
02.2018 - 02.2019
- CPR
- FIRST AID
- WORKPLACE TRAINING COMPLETION
- MICROSOFT OFFICE TEMPLATES
High School Diploma -
New Hanover High
Associate of Arts - Business Administration
Central Piedmont Community College
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