Summary
Overview
Work History
Education
Skills
Timeline
Generic

KNYGLE BROWN

Middletown,US

Summary

Dependable, ambitious, customer-focused leader offering 4 years of experience working in reputable customer based environments. Current student with expected graduation in 2025 for an Associate's degree in Exercise Science. Actively seeking a role as a PTA where I can utilize skills and knowledge gained through my education to provide world class service at every interaction as well as, gain more experience for future endeavors.

Overview

6
6
years of professional experience

Work History

Lead Busser/Expeditor/Server

Kid Shelleens Trolley Square
07.2023 - Current
  • Trained new bussers on restaurant procedures, standards, and safety protocols, fostering a strong team dynamic.
  • Enhanced customer satisfaction by efficiently clearing and resetting tables for a smooth dining experience.
  • Maintained clean and organized work areas, contributing to a safe and inviting dining environment.
  • Handled high-pressure situations gracefully by remaining calm under pressure while addressing customers'' concerns swiftly to maintain the flow of service within the establishment.
  • Adhered to strict sanitation guidelines when handling dishes and utensils, maintaining a hygienic dining environment.
  • Assisted team members during busy periods, ensuring seamless operations and excellent guest experiences.
  • Supported the waitstaff in taking orders from customers as needed, demonstrating flexibility in job responsibilities.
  • Boosted customer loyalty by addressing issues promptly, offering solutions and consistently delivering exceptional service, thus enhancing the overall dining experience.
  • Streamlined communication between kitchen staff and servers, minimizing errors and enhancing overall service efficiency.
  • Collaborated with servers to ensure timely delivery of food and beverages, resulting in improved service quality.
  • Demonstrated strong teamwork abilities by consistently collaborating with colleagues across departments, fostering a cooperative work environment that led to increased productivity and enhanced guest satisfaction.
  • Assisted management in opening/closing duties such as sweeping floors and preparing sections which helped streamline processes.

Driver

Pats Selects
11.2021 - Current
  • Obey traffic laws and follow established traffic and transportation procedures
  • Load and unload trucks, vans, or automobiles
  • Read maps and follow written or verbal geographic directions
  • Present bills and receipts and collect payments for goods delivered or loaded.

Packer/Picker

Amazon
07.2021 - 11.2021
  • Pack containers and re-pack damaged containers
  • Read work orders or receive oral instructions to determine work assignments or material or equipment needs
  • Maintain equipment storage areas to ensure that inventory is protected
  • Carry needed tools or supplies from storage or trucks and return them after use.

Cashier/Stocker

Food Lion
06.2020 - 07.2021
  • Open and close cash registers, performing tasks such as counting money, separating charge slips, coupons, and vouchers, balancing cash drawers, and making deposits
  • Bag or package purchases, and wrap gifts
  • Recommend, select, and help locate or obtain merchandise based on customer needs and desires
  • Clean shelves, counters, and tables.

Cook/Cashier

Burger King
06.2018 - 06.2020
  • Clean food preparation areas, cooking surfaces, and utensils
  • Cook and package batches of food, such as hamburgers and fried chicken, which are prepared to order or kept warm until sold
  • Maintain sanitation, health, and safety standards in work areas
  • Pre-cook items such as bacon, to prepare them for later use
  • Take food and drink orders and receive payment from customers
  • Clean, stock, and restock workstations and display cases
  • Serve orders to customers at windows, counters, or tables
  • Order and take delivery of supplies
  • Measure ingredients required for specific food items being prepared
  • Operate large-volume cooking equipment such as grills, deep-fat fryers, or griddles
  • Prepare and serve beverages such as coffee and fountain drinks
  • Prepare specialty foods such as pizzas, fish and chips, sandwiches, and tacos, following specific methods that usually require short preparation time
  • Wash, cut, and prepare foods designated for cooking
  • Cook the exact number of items ordered by each customer, working on several different orders simultaneously
  • Verify that prepared food meets requirements for quality and quantity
  • Read food order slips or receive verbal instructions as to food required by patron, and prepare and cook food according to instructions.

Education

Associate of Applied Science - Exercise Science

Delaware Technical Community College
Middletown, Delaware
05.2025

High School Diploma - Veterinary Science

Appoquinimink High School
Middletown, Delaware
06.2020

Skills

  • Customer Service
  • Problem Solving
  • Active Listening
  • Animal Care
  • Time Management
  • Fast-Paced Environment
  • Cleanliness
  • Efficient Table Clearing
  • Sanitation Standards
  • Team Collaboration
  • Guest Relations
  • Quality Assurance

Timeline

Lead Busser/Expeditor/Server

Kid Shelleens Trolley Square
07.2023 - Current

Driver

Pats Selects
11.2021 - Current

Packer/Picker

Amazon
07.2021 - 11.2021

Cashier/Stocker

Food Lion
06.2020 - 07.2021

Cook/Cashier

Burger King
06.2018 - 06.2020

Associate of Applied Science - Exercise Science

Delaware Technical Community College

High School Diploma - Veterinary Science

Appoquinimink High School

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KNYGLE BROWN