Koane Thompson
Brigham City,UT
Summary
Seasoned Automation Technician II from Autoliv ASP, adept in process automation and electrical troubleshooting, with a knack for fostering teamwork and collaboration. Spearheaded initiatives reducing downtime, showcasing adaptability and a commitment to continuous improvement. Proven track record in enhancing operational efficiency and achieving significant cost savings through innovative automation solutions. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
8
8
years of professional experience
Work History
Automation Technician II
Autoliv ASP
Brigham City, UT
01.2023 - Current
- Determined layouts to install wiring in automated systems based on drawings and code specifications.
- Trained operators on the use of newly installed automation equipment, contributing to a seamless transition during implementation phases.
- Managed spare parts inventory for automated equipment, reducing lead times on critical repairs and minimizing downtime costs.
- Performed root cause analysis on automation-related issues, recommending corrective actions to prevent future occurrences.
- Assisted in the selection of hardware components for automation projects, resulting in cost-effective solutions.
- Reduced machine downtime through regular maintenance and proactive troubleshooting of automation equipment.
- Supported continuous improvement initiatives by identifying opportunities for automating manual tasks and processes.
- Responded to emergency system repairs and maintained regular service schedules for all job-related machines to optimize performance.
Production Trainer
Autoliv ASP
Brigham City, UT
08.2022 - 01.2023
- Updated outdated training manuals with current industry best practices, ensuring relevance and applicability of course content.
- Contributed to continuous improvement efforts by staying informed about emerging trends in production technology and incorporating them into ongoing education initiatives.
- Enhanced employee retention rates through engaging and effective training initiatives that fostered a positive work environment.
- Monitored trainee progress, providing constructive feedback and additional support as needed to ensure successful completion of programs.
- Collaborated with management to identify skill gaps and develop customized training programs, enhancing overall workforce competency.
- Reinforced quality standards throughout all stages of manufacturing processes via targeted instruction on best practices for equipment usage and maintenance protocols.
- Designed and executed training programs for new and existing crew members to provide knowledge, skills and techniques in performing tasks.
- Evaluated value of training programs to determine achievement of desired outcomes, applying necessary modifications.
Production Associate
Autoliv ASP
Brigham City, UT
04.2022 - 08.2022
- Maintained a flexible approach to work assignments, willingly cross-training in other areas to support changing production needs.
- Used equipment properly to avoid workplace hazards or injuries.
- Participated in training sessions to enhance skills and knowledge.
- Exceeded performance goals, consistently completing assigned tasks ahead of schedule without compromising on quality or safety standards.
- Supported current production needs by moving items between equipment, conveyors, and staging areas.
- Contributed to the achievement of safety goals, promoting workplace safety through training sessions and regular equipment maintenance checks.
Dasher
Door Dash
Ogden, UT
05.2021 - 02.2022
- Improved customer satisfaction by providing timely and accurate deliveries.
- Managed multiple orders simultaneously, prioritizing tasks to ensure efficiency.
- Utilized GPS navigation tools effectively to minimize travel duration while maximizing delivery capacity.
- Navigated efficiently through various delivery routes for expedited service.
- Served customers promptly by smoothly collecting and delivering high volume of orders.
- Enhanced communication with customers through proactive updates on order status.
- Developed and maintained professional relations between customer, store personnel, and company.
- Maintained excellent ratings by consistently delivering orders in a professional manner.
- Verified orders prior to completing deliveries to avoid customer complaints.
- Ensured order accuracy, double-checking items before leaving the pickup location.
- Provided exceptional customer service, greeting patrons warmly upon arrival for enhanced rapport building.
- Drove continuously during shifts, meet deadlines, and achieved high customer satisfaction ratings.
- Planned optimal routes to deliver multiple orders per trip and achieve strong performance ratings.
- Adhered strictly to food safety guidelines when handling and transporting orders for utmost quality assurance.
- Strengthened relationships with restaurant partners by demonstrating respect and professionalism during pickups.
Sales Closer
Limelight Media Group
La Jolla, CA
05.2021 - 11.2021
- Optimized lead qualification methods by refining processes for better identification of high-potential prospects.
- Maintained a strong understanding of industry trends and best practices through ongoing professional development opportunities.
- Participated in industry events to network with potential clients, leading to increased brand awareness and new leads.
- Streamlined the sales process for improved efficiency, resulting in higher close rates.
- Conducted post-sale follow-up calls to ensure customer satisfaction and address any issues or concerns proactively.
- Developed persuasive sales pitches that effectively communicated the unique benefits of products or services, resulting in more closed deals.
- Strengthened client relationships through regular follow-ups and timely communication, securing repeat business.
- Collaborated with marketing teams to create compelling promotional materials that drove interest from prospective clients.
- Contributed ideas during strategy meetings that helped improve overall company performance in key areas such as lead generation, pipeline management, and deal closure rates.
Overnight Maintenance Supervisor
Walmart
Perry, UT
10.2020 - 05.2021
- Coordinated preventative maintenance schedules, verifying equipment safety and function.
- Streamlined work order processes for increased efficiency in addressing maintenance requests and tracking progress.
- Supervised 10 employees and scheduled shifts.
- Managed inventories of spare parts and tools to ensure the availability of necessary resources for timely repairs.
- Increased productivity by reducing downtime, budgeting effectively, allocating tasks, and maintaining high standards of safety and work quality.
- Improved equipment reliability by implementing a preventive maintenance program and scheduling routine inspections.
- Reduced downtime by quickly diagnosing and repairing issues with machinery, electrical systems, and facility infrastructure.
- Established and documented protocols for preventive maintenance procedures, decreasing equipment issues, and reducing downtime.
- Facilitated strong communication between maintenance personnel and other departments to ensure seamless coordination during planned outages or emergency situations.
- Completed partial or full dismantling of equipment to quickly repair or replace defective components and restore functionality.
- Enhanced safety standards through regular staff training sessions, hazard assessments, and ensuring compliance with OSHA regulations.
- Conducted regular performance evaluations of maintenance staff to identify strengths, areas for improvement, and opportunities for growth within the organization.
- Paid close attention to guidelines, specifications, and detailed instructions to continuously adhere to strict operational and maintenance regulations.
- Mentored junior technicians through hands-on training, fostering a culture of teamwork and knowledge sharing within the maintenance department.
- Kept track of equipment, inventories, and system upgrades in order to prepare and present detailed reports to upper management.
- Coordinated scheduled shutdowns for major equipment overhauls, minimizing disruption to production schedules while maximizing asset longevity.
- Analyzed and identified equipment failure root causes and initiated correction actions.
- Observed guidelines, specifications, and detailed instructions to meet strict operational and maintenance regulations.
- Supervised a team of technicians, providing guidance on complex repair tasks and fostering professional development opportunities.
Tire Technician
Big O Tires
Brigham City, UT
06.2020 - 10.2020
- Rotated, mounted and balanced tires on cars, trucks, and vans.
- Replaced and repaired tires using best practices for safe vehicle maintenance.
- Dismounted, mounted, and repaired tires according to manufacturer specifications.
- Improved customer satisfaction by providing timely and accurate tire services.
- Operated machines safely and correctly, including tire changers and wheel balancers.
- Serviced customer vehicles quickly and accurately to meet daily appointment schedules.
- Enhanced safety standards by conducting thorough inspections of tires and related components.
- Boosted productivity, performing tire repairs and replacements in a fast-paced environment.
- Collaborated with team members to complete complex repair jobs effectively and efficiently.
- Maintained and managed tire and hardware inventory with regular stock assessments.
- Delivered outstanding service, addressing client concerns promptly and professionally.
- Inflated tires to prescribed PSI per load requirements to optimize tire safety.
- Repaired tires to avoid costly replacements by patching, plugging and replacing valves.
- Disposed of old tires correctly, meeting safety and environmental requirements.
Overnight Stocker and Receiver
Walmart
Perry, UT
05.2020 - 10.2020
- Improved store efficiency by accurately stocking shelves and maintaining product organization overnight.
- Provided backup support at checkout lanes during high-volume periods to minimize customer wait times during overnight hours.
- Assisted with special projects or displays as needed, ensuring timely completion and alignment with store goals.
- Contributed to a positive team atmosphere, consistently lending assistance when needed for timely task completion.
- Conducted regular checks on expiration dates of perishable items, removing expired products from shelves in compliance with health regulations.
- Supported daytime staff by preparing the store for daily operations with neatly arranged merchandise displays.
- Facilitated smooth transitions between shifts by effectively communicating completed tasks and pending responsibilities to oncoming staff members.
- Promoted a safe work environment by adhering to company protocols and promptly reporting any hazards or concerns.
Grocery Stocker
Walmart
Perry, UT
06.2017 - 05.2020
- Enhanced customer satisfaction by providing prompt assistance with locating items and answering inquiries.
- Placed products in correct storage locations to keep stock areas organized and inventory counts accurate.
- Rotated stock correctly to prevent out-of-date products and removed aging items from main shelving to build special promotional displays.
- Improved store organization by efficiently stocking shelves and maintaining clean, clutter-free aisles.
- Collaborated with team members to maintain well-stocked shelves during peak shopping hours for optimal customer experience.
- Maintained strong product knowledge to better assist customers with their shopping needs and provide accurate information regarding items.
- Contributed to a positive store atmosphere by maintaining a professional and courteous demeanor while interacting with customers and coworkers.
- Conducted daily inspections of assigned aisles to identify low-inventory items, initiating prompt restocking actions as necessary.
- Increased efficiency of backroom operations by organizing incoming shipments for easy access and distribution.
- Helped customers complete purchases by moving heavy items, collecting payments, and bagging purchases.
- Removed debris and packaging from boxes and separated for recycling or disposal.
- Optimized the use of storage space by consolidating overstock items, creating a more organized backroom area.
- Consistently lifted materials weighing as much as 80 pounds.
Janitor
Creekside Manufacturing
Brigham City, UT
11.2016 - 06.2017
- Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
- Improved facility cleanliness by performing daily maintenance tasks, such as sweeping, mopping, and vacuuming.
- Reduced the spread of germs by sanitizing high-touch surfaces such as doorknobs and handrails.
- Maintained a positive and professional demeanor while interacting with building occupants, promoting a respectful work environment.
- Supported waste management efforts by collecting trash, recycling materials, and disposing of them properly.
Education
Automated Manufacturing Technical Certification - Automated Manufacturing
Bridgerland Applied Technology College
Logan, UT12.2024
Skills
- Electrical Troubleshooting
- Process Automation
- Pneumatic Systems
- Variable Frequency Drives
- Servo motor control
- Computer-Aided Design
- Sensor Technology
- Hydraulic systems
- Control systems
- Robotics Integration
- Motion Control
- Mechanical engineering knowledge
- Electrical component repair
- Wiring installation
- Parts Ordering
- Preventive Maintenance Management
- Technical manual interpretation
- Adaptive robotics
- Component repair and replacement
- Component Fabrication
- Service Documentation
- Teamwork and Collaboration
- Problem-Solving
- Time Management
- Attention to Detail
- Problem-solving abilities
- Multitasking Abilities
- Reliability
Timeline
Automation Technician II
Autoliv ASP
01.2023 - Current
Production Trainer
Autoliv ASP
08.2022 - 01.2023
Production Associate
Autoliv ASP
04.2022 - 08.2022
Dasher
Door Dash
05.2021 - 02.2022
Sales Closer
Limelight Media Group
05.2021 - 11.2021
Overnight Maintenance Supervisor
Walmart
10.2020 - 05.2021
Tire Technician
Big O Tires
06.2020 - 10.2020
Overnight Stocker and Receiver
Walmart
05.2020 - 10.2020
Grocery Stocker
Walmart
06.2017 - 05.2020
Janitor
Creekside Manufacturing
11.2016 - 06.2017
Automated Manufacturing Technical Certification - Automated Manufacturing
Bridgerland Applied Technology College