Summary
Overview
Work History
Education
Skills
Timeline
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Kobe Balauag

Wahiawa,HI

Summary

Dedicated and empathetic Medical Assistant offering experience in direct patient care and medical office management experience. Committed to obtaining highest level of patient satisfaction. Dedicated to complying with regulatory and practice standards. Cultivates trust and rapport with patients through excellent communication and interpersonal skills.

Overview

4
4
years of professional experience

Work History

Certified Medical Assistant

Pearl City Medical Associates, Inc
Aiea, HI
07.2021 - Current
  • Administered patient interviews to gather medical histories and vital signs.
  • Assisted physicians with examinations and medical procedures to ensure patient comfort.
  • Maintained accurate patient records using electronic health record systems for easy access.
  • Provided patient education on treatment plans and medication instructions clearly and effectively.
  • Managed appointment scheduling to optimize workflow and minimize patient wait times.
  • Ensured compliance with safety standards and infection control protocols in the clinic.
  • Supported front desk operations by handling patient inquiries and managing phone calls efficiently.
  • Administered injections, immunizations, medications, wound dressings and other treatments according to physician instructions.
  • Maintained cleanliness in examination rooms by stocking supplies and disposing of used materials properly.
  • Assisted physicians and nurses with patient exams, including taking vital signs, preparing exam rooms, and updating medical records.
  • Prepared treatment rooms for patients by cleaning surfaces and restocking supplies.
  • Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment.
  • Educated patients about medications, procedures and physician's instructions.
  • Scheduled appointments for patients via phone and in person.
  • Organized charts, documents and supplies to maintain team productivity.
  • Answered patient calls promptly and directed inquiries to the appropriate department when needed.
  • Collected urine samples from patients for drug screens or pregnancy tests when necessary.
  • Contacted pharmacies to submit and refill patients' prescriptions.
  • Assisted in minor surgical procedures such as suturing lacerations or removing stitches under the direction of a physician.
  • Maintained accurate records of patient visits including diagnosis information, treatment notes, prescriptions.
  • Assessed, documented, and monitored vital signs for patients within outpatient setting.
  • Ensured that all equipment was functioning correctly prior to use during patient examinations or treatments.
  • Secured patient information and maintained patient confidence by completing and safeguarding medical records.
  • Provided support to patients by helping them fill out forms and answering their questions about health care services.
  • Administered rapid tests for COVID and strep to help clinical staff assess conditions.
  • Contributed to office operations by triaging patients by severity of medical complaint.
  • Assisted with scheduling patient appointments and follow-up visits.
  • Cleaned and maintained medical equipment following procedures and standards.
  • Participated in team meetings to improve workflows and contribute to improving patient population outcomes.
  • Contacted medical facilities to schedule patients for admission.
  • Verified appointment times with patients, preparing charts, pre-admission and consent forms.

Education

GED -

Kapiolani Community College, LCC
Oahu, Hawaii
01-2020

High School Diploma -

Bintawan National High School
Philippines
05-2010

Skills

  • Electronic health records
  • Patient assessment
  • Medical procedures assistance
  • Vital signs monitoring
  • Patient education
  • Appointment scheduling
  • Team collaboration
  • Medical terminology
  • Patient care
  • Customer service
  • Patient documentation
  • Treatment setup
  • Telephone etiquette
  • Blood pressure measurement
  • Vital sign monitoring
  • HIPAA protocols
  • Safety compliance
  • Workflow organization
  • Medication administration
  • Patient scheduling

Timeline

Certified Medical Assistant

Pearl City Medical Associates, Inc
07.2021 - Current

GED -

Kapiolani Community College, LCC

High School Diploma -

Bintawan National High School