Kobe Higa
Waipahu,HI
Summary
A hard worker with solid background in district security operations, ensuring safety and security of personnel and property. Seeking to offer a positive attitude and genuine interest in helping others, ready to thrive in customer-focused environment. I bring the ability to quickly learn company products and services, ensuring accurate and efficient customer support. Ready to use and develop communication and problem-solving skills in any role.
Overview
1
1
year of professional experience
Work History
Plumber
Dorvin D. Leis Co
Honolulu, HI
12.2024 - 12.2025
- Installed and repaired plumbing systems under supervision, ensuring compliance with safety regulations.
- Assisted in diagnosing plumbing issues using diagnostic tools, contributing to efficient problem resolution.
- Collaborated with team members to ensure timely completion of plumbing projects and customer satisfaction.
- Adapted quickly to new tools and techniques, enhancing skill set and operational efficiency.
- Documented service reports accurately, facilitating clear communication with clients and team members.
Customer Service Representative
The Home Depot Inc
Honolulu, HI
08.2024 - 09.2024
- Assisted customers with product inquiries and order tracking, ensuring a positive shopping experience.
- Resolved customer complaints efficiently, enhancing satisfaction and loyalty.
- Processed transactions accurately using POS systems, maintaining cash handling protocols.
- Educated customers on product features and benefits to facilitate informed purchasing decisions.
- Collaborated with team members to optimize store operations and improve service delivery.
Security
PSC Security
‘Aiea, HI
08.2024 - 12.2024
- Facilitated cross-departmental collaborations to streamline security operations across base.
- Conducted security audits to identify vulnerabilities.
- Wrote and submitted daily reports on security team operations.
- Optimized existing codebases for enhanced efficiency, security, and maintainability.
- Maintained application and data security and confidentiality.
- Enhanced security measures, protecting sensitive data from potential breaches.
Education
High School Diploma -
Aiea High School
‘Aiea, HI05-2024
Skills
- Customer Service
- Communication
- Work well with peers
- Able to work independently
- Fast-Learner
- Quick Witted
Timeline
Plumber
Dorvin D. Leis Co
12.2024 - 12.2025
Customer Service Representative
The Home Depot Inc
08.2024 - 09.2024
Security
PSC Security
08.2024 - 12.2024
High School Diploma -
Aiea High School