Summary
Overview
Work History
Education
Skills
Timeline
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Kobe Hilton

Riverton,UT

Summary

Managerial professional who effectively leads team members to quickly and efficiently serve customers. My goal with customers is to keep them happy and coming back. This requires having team leadership and knowing how to manage employees to prevent burnout and keep morale high. I make sure that my coworkers were trained so that they can be as efficient and confident as possible in their job. This means that I make sure to have the menu memorized and to learn everything I need to know quickly.

Overview

4
4
years of professional experience

Work History

Manager

Sodalicious
02.2025 - Current
  • Accomplished multiple tasks within established timeframes.
  • Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
  • Maximized performance by monitoring daily activities and mentoring team members.
  • Controlled costs to keep business operating within budget and increase profits.
  • Developed and maintained relationships with customers and suppliers.
  • Improved safety procedures to create safe working conditions for workers.

Shift Lead

Sodalicious
04.2021 - Current
  • Completed store opening and closing procedures and balanced tills.
  • Trained new employees and delegated daily tasks and responsibilities.
  • Maintained a clean and organized work environment, ensuring safety standards were met consistently.
  • Oversaw cash handling procedures, ensuring accuracy and proper documentation at all times.
  • Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
  • Kept employees operating productively and working on task to meet business and customer needs.
  • Helped store management meet standards of service and quality in daily operations.

Sales Associate

American Eagle Outfiters
10.2022 - 01.2023
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Built relationships with customers to encourage repeat business.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.

Education

Riverton High School
Riverton, UT

No Degree -

Utah Valley University
Orem, UT

Skills

  • Customer service
  • Team leadership
  • Time management
  • Verbal and written communication
  • Staff training and development
  • Staff management
  • Task delegation
  • Relationship building
  • Operations management
  • Sales techniques
  • Budget control

Timeline

Manager

Sodalicious
02.2025 - Current

Sales Associate

American Eagle Outfiters
10.2022 - 01.2023

Shift Lead

Sodalicious
04.2021 - Current

Riverton High School

No Degree -

Utah Valley University

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Kobe Hilton