Summary
Overview
Work History
Education
Skills
Men's Outdoor Track athlete of the Year Award
Timeline
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Kobe Patton

Belleville,IL

Summary

Dynamic and dedicated professional with a strong background in customer service at JD Sports. Recognized for exceeding performance expectations and enhancing customer satisfaction through effective communication and teamwork. Proven ability to adapt and solve problems efficiently while maintaining a clean and welcoming environment. Committed to excellence and continuous improvement.

Results-driven professional with strong background in supporting organizational goals through effective teamwork and adaptable problem-solving. Demonstrates proficiency in managing tasks efficiently, ensuring high standards, and delivering impactful outcomes. Skilled in communication, time management, and project coordination, with focus on collaboration and achieving measurable results. Known for reliability and flexibility to meet changing needs.

Overview

7
7
years of professional experience

Work History

Work Student

Blackburn College Athletics
08.2024 - Current
  • Exceeded performance targets consistently through diligent work ethic and commitment to excellence.
  • Acquired new skills through professional development opportunities, increasing personal expertise in relevant areas.
  • Interacted respectfully with others to offer ideas, identify issues, and provide assistance.
  • Reviewed files, records and other documents to obtain information to respond to requests.
  • Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.

Crew Member

JD Sports
01.2023 - Current
  • Worked well with teammates and accepted coaching from management team.
  • Improved customer satisfaction by providing friendly and efficient service at the register.
  • Cleaned and maintained all areas of store to promote clean image.
  • Provided exceptional customer service, addressing concerns or issues promptly and professionally.
  • Became familiar with products to answer questions and make suggestions.
  • Exceeded performance expectations consistently, receiving recognition from supervisors for dedication to job responsibilities.

Crew Member

SUBWAY®Restaurants
08.2018 - 08.2024
  • Collaborated with team members to complete orders.
  • Cleaned and maintained all areas of restaurant to promote clean image.
  • Kept food preparation area, equipment, and utensils clean and sanitary.
  • Assisted other team members to achieve goals.
  • Helped maintain a clean and welcoming dining area for customers, boosting overall satisfaction during their visit.
  • Operated cash register to ring up final bill and process various forms of payment.
  • Ensured proper food storage protocols were followed, contributing to improved food safety measures within the establishment.
  • Assisted in menu development by providing feedback on popular items and customer preferences.
  • Kept kitchen, counter and dining areas cleaned and sanitized.

Education

Bachelor of Arts - Sports Management And Communication

Blackburn College
Carlinville, IL
12-2025

Associate of Arts - General Studies

Southwestern Illinois College
Belleville, IL
05-2024

Skills

  • Customer service
  • Clear communication
  • Problem-solving
  • Time management
  • Teamwork
  • Flexible and adaptable
  • Problem-solving abilities
  • Multitasking
  • Reliability
  • Customer communication
  • Team building
  • Professional and mature

Men's Outdoor Track athlete of the Year Award

A Award handed to the hardest worker on the Men's Track team that also had a big impact in the performance of the team.

Timeline

Work Student

Blackburn College Athletics
08.2024 - Current

Crew Member

JD Sports
01.2023 - Current

Crew Member

SUBWAY®Restaurants
08.2018 - 08.2024

Bachelor of Arts - Sports Management And Communication

Blackburn College

Associate of Arts - General Studies

Southwestern Illinois College
Kobe Patton