Summary
Overview
Work History
Education
Skills
Custom
Timeline
Generic

Kobe Shirley

San Antonio,TX

Summary

Professional with a solid background in Business Management and Accounting from University of Texas A&M San Antonio. Demonstrated success in educational settings, focusing on continuous improvement and personal development. Experienced Direct Care Worker adept at assisting with daily living activities, ensuring client safety, and enhancing wellness through tailored care plans. Proficient in software applications including Excel and QuickBooks, facilitating efficient operations and data management.

Overview

7
7
years of professional experience

Work History

Direct Support Professional

San Antonio State Supported Living Center
San Antonio, TX
06.2025 - Current
  • Instructed individuals in self-advocacy skills to enhance autonomy and decision-making.
  • Cultivated relationships with families to ensure continuity of care.
  • Monitored behaviors, documented observations, and reported changes or concerns to supervisor.
  • Collaborated with staff to create individualized service plans for each participant.
  • Modeled appropriate responses and reinforced positive behaviors.
  • Assisted individuals with daily living activities including bathing, dressing, and grooming.

Amazon Warehouse Associate

Amazon Warehouse
San Antonio, TX
06.2022 - 04.2025
  • Assisted in loading finished goods onto delivery vehicles as needed.
  • Operated electric pallet jacks, hand-held scanners, shrink wrap machines, and conveyor systems.
  • Adhered to quality control policies throughout shipping processes.
  • Assembled customer orders from stock, ensuring accurate product selection.
  • Packed goods for shipment according to customer instructions.
  • Utilized pallet jacks for efficient movement of items within warehouse.
  • Received merchandise into warehouse, relocated products using forklifts and pallet jacks.
  • Stored items systematically in tool rooms and supply areas for easy access.

Quiktrip Clerk

QuikTrip
San Antonio, TX
04.2022 - 06.2023
  • Recognized as top clerk for exceptional upselling and customer service in Quick Trip stores across San Antonio.
  • Calmed distressed children and resolved conflicts with difficult customers effectively.
  • Assisted customers with inquiries and complaints while maintaining professionalism.
  • Processed payments, refunds, and exchanges accurately to enhance operational efficiency.
  • Executed data entry tasks to maintain up-to-date customer account records.
  • Scanned documents into digital formats, ensuring content accuracy and accessibility.
  • Verified all paperwork for accuracy prior to submission for processing.
  • Collaborated with team members to complete tasks efficiently and meet deadlines.

Sales Associate

Alamo Acquisitions
San Antonio, TX
02.2023 - 03.2023
  • Tracked sales performance metrics to identify market trends.
  • Engaged customers through effective communication techniques.
  • Assisted customers with product selection, sizing, and styling.
  • Identified customer needs promptly to enhance satisfaction.
  • Utilized advanced technical skills to troubleshoot complex issues.
  • Provided support to colleagues, fostering a collaborative work environment.

Olive Garden Host

Olive Garden
San Antonio, TX
02.2022 - 04.2022
  • Greeted guests and gathered information to efficiently seat groups or add to waitlist.
  • Maintained lobby cleanliness by regularly wiping down tables and chairs.
  • Took reservations via phone and in person to optimize seating arrangements.
  • Checked identification for guests appearing under age 21 to ensure compliance with regulations.
  • Resolved customer conflicts promptly to enhance dining experience.
  • Processed payments using POS system, ensuring accuracy and efficiency.
  • Assisted other departments by bussing tables and delivering food orders as needed.
  • Collaborated with front of house staff to adjust seating arrangements based on customer preferences.

Doughnut Specialist

Krispy Kreme
San Antonio, TX
10.2021 - 02.2022
  • I upsold every chance I got and would get customers to get more than what they originally wanted and they left with a smile on their face. I also got great customer reviews.

Child Care

self employed
Richmond, TX
01.2018 - 04.2021
  • Planned and implemented age-appropriate activities for children in child care settings.
  • Developed trusting relationships with parents and children through consistent interaction.
  • Maintained strict confidentiality regarding family information shared during sessions.
  • Responded swiftly to emergency situations during child care hours.
  • Coordinated special requests, including flowers and babysitting services.
  • Documented special moments with photographs during children's activities.
  • Collaborated with parents to align expectations and enhance service quality.
  • Pursued ongoing education and training to stay updated in child care practices.

Education

Bachelor of Science - Accounting

Texas A&M University, San Antonio, TX, US
San Antonio, TX
05-2025

High school diploma or GED -

Foster High School
Richmond, TX
05.2021

Skills

  • Classroom management
  • Special education
  • Student engagement
  • Research and mentoring
  • Organizational skills
  • Upselling techniques
  • Teaching methodologies
  • Childcare expertise
  • Autism support experience
  • Mathematics proficiency
  • Public speaking
  • Curriculum design
  • Presentation skills
  • Microsoft Office proficiency
  • Writing skills
  • Time management strategies
  • Excel expertise
  • Financial analysis skills
  • Data entry accuracy
  • Project management
  • Team collaboration techniques
  • Problem-solving abilities
  • CPR/AED certification

Custom

  • Willing to relocate: Anywhere

Timeline

Direct Support Professional

San Antonio State Supported Living Center
06.2025 - Current

Sales Associate

Alamo Acquisitions
02.2023 - 03.2023

Amazon Warehouse Associate

Amazon Warehouse
06.2022 - 04.2025

Quiktrip Clerk

QuikTrip
04.2022 - 06.2023

Olive Garden Host

Olive Garden
02.2022 - 04.2022

Doughnut Specialist

Krispy Kreme
10.2021 - 02.2022

Child Care

self employed
01.2018 - 04.2021

Bachelor of Science - Accounting

Texas A&M University, San Antonio, TX, US

High school diploma or GED -

Foster High School

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