Kobe Shook
Irvine,CA
Summary
Creative barista skilled in memorizing recipes, maintaining and operating machines and taking customer orders. Offers hands-on experience making and serving coffee and coffee-based beverages. Courteous and respectful individual recognized for consistently receiving excellent feedback from customers.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Barista/Cashier
Blue Hummingbird Coffee
Irvine, CA
07.2023 - Current
- Prepared specialty coffee drinks such as lattes, cappuccinos, macchiatos, mochas, and Americanos.
- Greeted customers and took orders for coffee drinks, food items, and other beverages.
- Operated cash registers to process customer payments.
- Maintained a clean work environment by wiping down counters, washing dishes, and cleaning floors.
- Stock shelves with ingredients needed to make coffee drinks.
- Ground beans for espresso shots according to individual customer specifications.
- Labeled containers of milk for use in coffee drinks according to expiration dates.
- Monitored inventory levels of supplies and restocked when necessary.
- Provided excellent customer service by responding to inquiries quickly and professionally.
- Followed safety procedures while operating machinery such as grinders and espresso machines.
- Placed orders with suppliers for delivery of products required for daily operations.
- Ensured all equipment was maintained in proper working order according to the manufacturer's instructions.
- Adhered to health department regulations concerning sanitation standards.
Barista/Cashier
HIGH TIDE COFFEE CO
Aliso Viejo, CA
12.2022 - 06.2023
- I worked closely with front-end staff to assist customers.
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
- I helped customers find specific products, answered questions, and offered product advice.
- Collected payments and provided accurate change.
- Preserved theappearance of thestore by arranging and replenishing displays and merchandise racks.
- Greeted customers promptly and responded to questions.
- Prepared and served hot or cold beverages.
- Managed cash register and processed transactions with accuracy and integrity.
- Participated in coffee tasting and evaluation to enhance product knowledge and menu development.
Hostess
SALT CREEK GRILLE
Dana Point, CA
11.2021 - 07.2022
- Worked ALOHA POS system, Yelp OpenTable, as well as TOAST
- Very communicative with my management and team
- Studied the menu and was very knowledgeable
- Knowledgeable about restaurant policies and allergen questions
- Made an effort and created rapport with colleagues and management.
- Greeted guests warmly upon arrival, seating them promptly.
- Verified reservations and wait times with customers.
- Assisted in preparing the restaurant for opening and closing shifts.
- Provided menus to customers and answered questions regarding menu items.
- Managed the waiting list, ensuring that all parties were seated in a timely manner.
- Provided excellent customer service by addressing customer needs promptly.
- Handled cash payments and reconciled daily transactions accurately.
Education
Associate of Arts - Behavioral Sciences
Saddleback College
CA05-2024
High school diploma -
Connections Academy
CA06.2021
Bachelor of Science - Criminal Justice And Criminology
California State University - Long Beach
Long Beach, CASkills
- Fashion and music knowledge
- Hospitality
- Exceptional communication
- Art experience
- Knowing the ins and outs of retail and cash registers
- Social media influencing knowledge
- Experienced hostess knowledgeable on TOAST and any pos system such as yelps open table recently became knowledgeable with square and barista work
- Aloha POS
- Micros POS
- Cash Handling
- Restaurant Experience
- Coffee experience
- Customer service
- Communication skills
- Organizational skills
- POS
- Cash handling
- Restaurant experience
- Hospitality
- Cash register
- Guest services
- Microsoft Word
- Retail sales
- Barista experience
- Sanitation
- Basic math
- Espresso machine operation
- POS Systems
- Beverage Preparation
- Coffee expertise
- Friendly and outgoing
- Speedy and efficient
- Professional Demeanor
- Safe Food Handling Practices
Certification
Food Handler Certification, 12/01/22, 12/01/24
Timeline
Barista/Cashier
Blue Hummingbird Coffee
07.2023 - Current
Barista/Cashier
HIGH TIDE COFFEE CO
12.2022 - 06.2023
Hostess
SALT CREEK GRILLE
11.2021 - 07.2022
Associate of Arts - Behavioral Sciences
Saddleback College
High school diploma -
Connections Academy
Bachelor of Science - Criminal Justice And Criminology
California State University - Long Beach
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