Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Kobe Simon

Chino Hills,CA

Summary

Dedicated Team Leader with expertise in quality assurance initiatives, issue resolution and interpersonal communication. Proficient with project management, personnel training and production scheduling. Sets example for work ethic, punctuality and quality. Several years of experience in customer service.

Overview

7
7
years of professional experience

Work History

Pet Care Specialist & Retail Sales Associate

PetSmart
Chino Hills, CA
06.2024 - Current
  • Managed inventory levels of supplies such as food items, bedding materials, toys, and treats, ensuring adequate stock is always maintained.
  • Greeted customers warmly upon arrival and responded promptly to inquiries about products or services available at the facility.
  • Monitored pets for signs of distress, injury and illness and coordinated caring responses.

Team Lead

Panera Bread
Chino Hills, CA
02.2021 - 04.2022
  • Coordinated team resources to achieve project goals.
  • Provided leadership and guidance to team members, ensuring that tasks were completed on time and to a high standard.
  • Resolved escalated customer complaints or queries promptly and efficiently.

Business Intern

Team One Tickets & Sports Tours
Scottsdale, AZ
06.2019 - 05.2020
  • Performed data entry into various databases and spreadsheets.
  • Identified needs of customers promptly and efficiently.

Teen Volunteer

Appaloosa Library
Scottsdale, AZ
05.2017 - 03.2020
  • Provided reference assistance to patrons using online databases, print resources, and other library services.
  • Performed clerical duties such as photocopying, filing, data entry.
  • Organized and shelved materials according to library standards.

Education

Some College (No Degree) - Business Administration

Mt. San Antonio College
Walnut, CA
12-2024

Skills

Customer service

Team leadership

Project management

Conversational proficiency in Spanish

Excel

Communication

Time management

Attention to detail

References

  • Erick Gonzalez (Team Manager - Panera Bread) - 909-591-7290
  • Heather Sollom-Smith - (Youth Services Librarian - Appaloosa Library) - 480-312-6415 or hsollom-smith@scottsdaleaz.gov
  • Edward Allen - (International Sales Manager - Team One Tickets & Sports Tours, Inc.) - 602-625-6525

Timeline

Pet Care Specialist & Retail Sales Associate

PetSmart
06.2024 - Current

Team Lead

Panera Bread
02.2021 - 04.2022

Business Intern

Team One Tickets & Sports Tours
06.2019 - 05.2020

Teen Volunteer

Appaloosa Library
05.2017 - 03.2020

Some College (No Degree) - Business Administration

Mt. San Antonio College

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Kobe Simon