Driven Administrative Control Clerk with proven expertise in organizational efficiency and deadline management honed at ECMC Hospital. Excelled in maintaining meticulous records and coordinating patient activities, leveraging strong computer input skills and exceptional organization. Achieved significant improvements in patient experience initiatives through effective communication and logistical coordination.
An Administrative Control Clerk performs clerical, communications and receptionist functions connected with the operation of the assigned area in the hospital;
Operates a centrally located control center or a nursing unit office on a hospital floor;
Assembles and maintains patients' charts;
Prepares and forwards necessary requisitions for diagnostic testing via computer;
Coordinates scheduling of all patients' activities, procedures and room transfers via computer;
Processes patients' laboratory work through the use of a hospital computer (order entry, results inquiry, etc.);
Coordinates details involved in patients' admission, discharge or death, completes all appropriate paperwork and arranges transport and ambulance service;
Answers telephones; communicates with other hospital departments in obtaining services and solving problems relative to the unit and environment (housekeeping, dietary, security, etc.);
Requisitions SPD supplies and equipment; keeps area adequately supplied and orderly;
Maintains accurate census information and record keeping;
Performs direct patient contact work (e.g. checking patient arm bands, obtaining signatures for forms, mail delivery);
Performs other clerical duties as requested by nursing staff;
Participates in unit and hospital patient experience initiatives.