Summary
Overview
Work History
Education
Skills
Timeline
Generic

Kobe Parker

Las Vegas,NV

Summary

Personable and dedicated Customer Service Representative. Solid team player with upbeat, positive attitude and proven skill in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Articulate, enthusiastic and results-oriented with demonstrated passion for building relationships, cultivating partnerships and growing businesses. Communicative customer service professional motivated to maintain customer satisfaction and contribute to company success. History managing large amounts of inbound calls and sustaining satisfactory relationships with customers. Offers active listening and multitasking abilities.

Overview

5
5
years of professional experience

Work History

Customer Service Representative

Wyndham Vacation Ownership
Las Vegas, NV
01.2022 - Current
  • Answered customer inquiries and provided accurate information regarding products and services.
  • Resolved complex problems by working with other departments to provide solutions that meet customer needs.
  • Developed strong relationships with customers by providing personalized assistance and support.

Customer Service Representative

Progeny Photo
Las Vegas, NV
06.2020 - Current
  • Informed customers about billing procedures, processed payments and provided payment option setup assistance.
  • Set up and activated customer accounts.
  • Consulted with customers to determine best methods to resolve service and billing issues.
  • Made outbound calls to obtain account information.

Retail Sales Associate

Nautica Retail
Las Vegas, NV
06.2019 - 03.2020
  • Helped customers by answering questions and locating merchandise.
  • Processed merchandise returns and exchanges for customers to refund payments, trade items and offer store credit.
  • Followed all company policies, rules and procedures to promote company goals and maintain safety.
  • Initiated friendly conversation with customers to determine level of assistance required.

Education

Some College (No Degree) -

College of Southern Nevada
Las Vegas, NV

Skills

  • Teamwork
  • Customer assistance
  • Complaint resolution
  • Microsoft office expertise

Timeline

Customer Service Representative

Wyndham Vacation Ownership
01.2022 - Current

Customer Service Representative

Progeny Photo
06.2020 - Current

Retail Sales Associate

Nautica Retail
06.2019 - 03.2020

Some College (No Degree) -

College of Southern Nevada
Kobe Parker