Kobey Cross
Flowery Branch,GA
Summary
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Network Engineer
Netgen Inc.
12.2024 - Current
- Developed and installed network infrastructure, configurations, and equipment such as routers and switches, enhancing network performance by 25%.
- Implemented data security systems including firewalls, virus protection software, and data backups, reducing security incidents by 25%.
- Provided remote and on-site technical support, resolving 45% of issues within SLA timeframes.
- Integrated fixed wireless connectivity into facilities requiring high-speed networks.
- Diagnosed network problems involving combination of hardware, software, power and communications issues.
- Analyzed, troubleshot and enhanced network performance to drive efficiency.
IT Analyst
United Digestive
03.2025 - 07.2025
- Maintaining computers, IP phone equipment, servers, and network gear to ensure optimal performance.
- Assisting with small to medium-sized IT projects, contributing to successful project completions.
- Hands-on experience with Microsoft Azure, help desk ticket systems, and Active Directory, ensuring efficient IT operations.
- Collaborated with upper management to drive strategy and implement new processes.
- Offered input for complex documents to support client-ready final versions.
- Troubleshot incidents reported by end-users to schedule system changes and identify permanent solutions.
- Worked well in a team setting, providing support and guidance.
Produce Clerk
Kroger
08.2019 - 12.2024
- Maintain inventory in the database system for the store.
- Taken charge when the department manager is not there.
- Take accountability of the product being fresh and full.
- Maintained safe, neat, and clean working environment and closely monitored for wet floors or other hazards.
- Assisted customers with price checking fruits and vegetables and finding requested items in department.
- Checked for outdated and overripe grocery items and removed from inventory.
Education
Bachelor of Science - Cybersecurity
University of North Georgia
Dahlonega, GA05.2025
Associate of Science - Computer Science
University of North Georgia
Dahlonega, GA05-2025
Skills
- Linux
- Python
- SQL
- Wireless networking support
- Network troubleshooting
- Information security technology
Websites
Certification
- Cyber Threat Hunting - Infosec
- Google Cybersecurity Professional
Timeline
IT Analyst
United Digestive
03.2025 - 07.2025
Network Engineer
Netgen Inc.
12.2024 - Current
Produce Clerk
Kroger
08.2019 - 12.2024
Bachelor of Science - Cybersecurity
University of North Georgia
Associate of Science - Computer Science
University of North Georgia
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