Diligent Fulfillment Supervisor with 2 years of experience working in Warehouse Solutions. In-depth knowledge of WMS and Forklift equipment. Supervises and motivates team of 35+ associates. Collaborative and precise with effective verbal and written communication skills.
Overview
14
14
years of professional experience
Work History
Fulfillment Supervisor
Saddle Creek Logistics Services
Haslet, TX
08.2021 - Current
I oversee operations for the Order Fulfillment Team, including order replenishment, production, and stock accuracy.
Developed and implemented procedures to improve accuracy and efficiency of order fulfillment processes.
Directed the training and supervision of a diverse staff of 35+ employees in efficient fulfillment techniques.
Organized daily workflow to ensure all orders were processed accurately and in a timely manner.
Created reports to track shipment progress, performance metrics, and other related data.
Ensured compliance with safety regulations and quality control standards
Investigated discrepancies between inventory counts and system records.
Performed regular audits of warehouse operations to identify areas for improvement.
Assisted in the development of training materials for new employees related to order fulfillment processes.
Implemented process improvements leading to a 31% increase in productivity and generating cost savings through A3 creation
Analyzed customer feedback surveys to determine areas where operational changes could be made to improve customer satisfaction ratings.
Coordinated with IT department on the installation of software upgrades or modifications related to the fulfillment system.
Responded promptly to emergency situations such as equipment failure or sudden influxes of orders.
Planned ahead for seasonal fluctuations in order volume by adjusting staffing levels accordingly.
Coordinated with other associates on day-to-day work activities to drive productivity and achieve operational objectives.
Assisted in picking and loading process as required by business needs by efficiently picking and assembling orders.
Scheduled staffing, equipment and space utilization to fulfill production goals during both peak and non-peak periods.
Recruited and trained new employees while creating and supervising efficient staff teams.
Oversaw efficient loading and unloading of trucks and trailers to meet tight daily schedules.
Promoted safe working conditions by monitoring safety procedures and equipment.
Checked loaded materials compared to work orders for correctness.
Planned workflow, coordinated employee scheduling and assigned duties to maintain performance and accommodate fluctuating workloads.
Effectively communicated and presented work orders to fellow team members.
Assisted with challenging and specialized projects.
Monitored employees and evaluated their completed tasks for accuracy.
Inspected equipment for wear, specifications adherence and issues.
Prepared and led staff training and instruction.
Held staff meetings to share project information and address specific issues.
Evaluated employee performance and prepared performance appraisals.
Reported employee time, job expenses and inspections results in work records.
Conducted interviews, selected candidates and supported hiring processes to maintain staffing levels.
Head of Inventory /Level 2 Machine Operator
Mayday Manufacturing
Denton, TX
05.2014 - 04.2020
In charge of final inspection of parts before they are packaged.
In charge of receiving in all parts
Managed cost corrections to customers
Maintained inventory accuracy
Achieved highest ever On Time Delivery rate in company history, recording a 23% improvement.
Operated CNC Lathe Machine and produced high-quality Aerospace parts, ensuring precision in manufacturing processes
Conducted thorough inspections for defects in parts and tools
Maintained strict adherence to tolerance requirements for all parts
Helper
Earth Tech
Frisco, TX
11.2013 - 02.2014
Operated grout truck efficiently and effectively
Operated drilling equipment to create geothermal wells and install pipes.
Enhanced plastic piping welding techniques
Accounts Payable / Receivable Clerk
Alcatel Lucent
Lewisville, TX
10.2012 - 11.2013
Responsible for the complete processing of both accounts receivable and payable.
Managed shipping/receiving and inventory control responsibilities.
Provided training on accounting procedures to newly recruited accounting staff
Instructed team members on the assembly of final orders.
Laser Operator / Technician
Iron Stop
Denton, TX
07.2011 - 10.2012
Worked on Electric, Pneumatic, Hydraulic and Laser-Specified equipment
Entered blueprint data into machine
Inspected parts for defects
Ensured parts were in compliance with blueprint specifications
Ensured continuous machine operations throughout my shift.
Implemented measures to keep the machine's workspace clean, well-organized, and visually accessible through regular inspections and clear instructions.
Caregiver/Personal Assistant
Denton Supported Living Centers
Denton, TX
06.2010 - 07.2011
Ensured the well-being of on-campus residents through consistent monitoring and care provision.
Developed and implemented a comprehensive schedule of events for resident engagement.
Managed and fulfilled resident supply requests.
Conducted safety checks for residents, ensuring adherence to established protocols.
Supported with the execution of routine activities.