Motivated individual with experience in customer service and creative industry sectors. Skilled in building customer relationships and understanding customer needs. Strong communication and interpersonal skills for providing superior customer service.
Overview
8
8
years of professional experience
Work History
Sale Associate
The Valut
07.2022 - Current
Skilled at working independently and collaboratively in a team environment.
Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
Developed strong product knowledge to provide informed recommendations based on individual customer needs.
Contributed to sales growth by upselling products and services based on individual customer requirements.
We Need You Fellow
Black Man Lab Foundation
04.2021 - 06.2022
Worked within a group to create and edit content for the Black Man Lab, an intergenerational gathering of Black Men working together to build the elements of authentic manhood.
Collaborated with editorial teams to refine content, resulting in high-quality publications that resonated with target audiences.
Completed projects ahead of deadlines, effectively managing time and setting priorities for multiple assignments.
Court Clerk II
DeKalb County Courthouse (TLAC Program)
06.2021 - 08.2021
Increased court efficiency by processing legal documents and maintaining accurate case records.
Enhanced communication between legal professionals by promptly distributing correspondence and case updates.
Assisted judges in streamlining court proceedings through diligent research and preparation of case materials.
Managed confidential information securely, upholding the integrity of the court system.
Reduced clerical errors by implementing quality control measures when handling sensitive information.
Assistant Director
Kecoughtan High School
05.2019 - 07.2019
Provided creative direction and management during rehearsals for the production 'Once on this Island'
Directed rehearsals when necessary and operated the light board for the show.
Assistant Director
Downing Gross Cultural Arts Center
03.2019 - 05.2019
Provided creative direction and management during rehearsals for the productions 'For Colored Girls' and 'Frozen Jr'
Directed rehearsals when necessary and directed lighting cues during the production.
Demolition Crew
U-Haul
05.2018 - 07.2018
Worked with a crew on the demolition of office building space for renovation.
Enhanced project efficiency by carefully planning and executing demolition tasks.
Maintained a safe work environment by strictly adhering to safety protocols and regulations.
Assistant Teacher
Mom's Tot Spot Child Development Center
03.2018 - 05.2018
Enhanced learning environment by creating and implementing age-appropriate lesson plans and activities.
Boosted children''s social skills development through group play, interactive games, and role-playing activities.
Ensured child safety by maintaining a clean, organized, and hazard-free facility at all times.
Assisted lead teacher in designing curriculum and instructional materials for diverse student needs.
Production Assistant Intern
Georgia Public Broadcasting
05.2016 - 08.2017
Worked on social media campaigns, served as head production assistant for editing live shows, and facilitated talent or guests in the studio.
Assisted in managing set operations for seamless shooting experiences and timely project completion.
Contributed to successful projects by maintaining a clean and organized set environment for all crew members.
Delivered accurate script notes during rehearsals, enabling clear communication between the director and actors.
Education
Bachelor of Arts - Performance Theatre
Hampton University
Hampton, VA
12.2024
Skills
Conflict Resolution
Teamwork and Collaboration
Recordkeeping
Organization and Time Management
Customer Service
Problem-Solving
Data Entry
Documentation
Product Sales
Honors And Awards
Hampton University Freshman Scholarship
Hampton University Dean's List (Spring 2016, Fall 2017)
Hampton Players Hubie Awards
Best Freshman
Best Sophomore
Best Junior
Best Actor (2x)
Best Thespian (2x)
Best Team Player
Best Accent
Best Musical Number
Funniest Moment
Hampton University Homecoming Court / Parade
Mr. Hampton Player Fall 2017
Hampton Players Float Fall 2019
Extracurricular Activities
Hampton Players (University Acting Troupe) President, past Vice President, past Secretary Hampton University Forensics and Debate Team Team Member
Middle School English Language Arts Teacher (Grades 6–8) & Faculty Advisor, School Newspaper at Benjamin Syms Middle SchoolMiddle School English Language Arts Teacher (Grades 6–8) & Faculty Advisor, School Newspaper at Benjamin Syms Middle School