Summary
Overview
Work History
Education
Skills
Timeline
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Koby Fultz

Marysville,OH

Summary

Dynamic operations professional with a proven track record at All My Sons Moving & Storage, excelling in operational efficiency and employee training. Skilled in logistics coordination and fostering team collaboration, I enhanced service delivery and compliance, driving customer satisfaction and team performance in fast-paced environments.

Overview

4
4
years of professional experience

Work History

Assistant Operations Manager

All My Sons Moving & Storage Of Columbus
02.2023 - Current
  • Managed daily operations effectively, ensuring timely completion of tasks and accurate reporting of results.
  • Improved communication within the team through regular meetings, updates, and open channels of communication.
  • Helped team members maintain business professionalism by coaching each on methods for delivering exceptional service to every customer.
  • Enhanced employee performance by developing comprehensive training programs tailored to individual needs.
  • Maintained a safe work environment by prioritizing employee health and safety in all decision-making processes.
  • Oversaw daily operations to ensure compliance with industry standards.
  • Coordinated with other departments on joint projects, streamlining processes for maximum efficiency across all business units.
  • Ensured compliance with company policies as well as legal regulations at both federal and local levels.
  • Taught employees how to collaborate on daily job tasks and achieve service targets.

Delivery Driver

Home City Ice
05.2022 - 10.2022
  • Operated vehicle safely in highly congested areas with no traffic violations.
  • Maintained upbeat, positive attitude in busy, customer-focused environment.
  • Completed on-time deliveries by choosing best and most efficient routes.
  • Improved customer satisfaction by ensuring timely and accurate deliveries of products.
  • Read maps, followed oral, and written instructions and used GPS technology to make deliveries.

Associate

Marion YMCA
02.2021 - 05.2022
  • Improved gym member satisfaction by providing exceptional customer service and promptly addressing any concerns.
  • Enforced rules and held customers accountable for not following gym regulations.
  • Assessed staff needs and offered assistance with checking in patrons during busy times.

Education

Van Buren High School
Van Buren
05-2020

Skills

  • Operational efficiency
  • Process improvement
  • Employee supervision
  • Scheduling and coordination
  • Staff training and development
  • Logistics coordination
  • Direct sales
  • New employee hiring
  • Training and mentoring
  • Policy enforcement
  • Customer engagement
  • Operations management

Timeline

Assistant Operations Manager

All My Sons Moving & Storage Of Columbus
02.2023 - Current

Delivery Driver

Home City Ice
05.2022 - 10.2022

Associate

Marion YMCA
02.2021 - 05.2022

Van Buren High School

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Koby Fultz