Summary
Overview
Work History
Education
Skills
LANGUAGE
Timeline
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Koby Howard

Atlanta,USA

Summary

Seasoned Operations Specialist with a proven track record. adept in operation management and exceptional customer service. Demonstrated expertise in logistics coordination and quality assurance, leading to streamlined operations and enhanced client relations. Excelled in administrative support and problem-solving, achieving significant improvements in fleet efficiency and customer satisfaction.

Overview

5
5
years of professional experience

Work History

Fleet Operations specialist

Buggy
10.2023 - 04.2025
  • Managed fleet operations, ensuring the timely scheduling and coordination of vehicle maintenance (routine inspections, servicing, and repairs).
  • Managed vehicle registration and insurance processes, ensuring all vehicles were properly registered and insured in the company database.
  • Maintained detailed logs of vehicle movements and coordinated schedules for servicing and availability.
  • Collaborated with eternal teams and external vendors to streamline fleet operations and maintain compliance with company standards.
  • Oversaw invoice processing for services rendered by dealerships and repair companies, ensuring timely and compliant payments.
  • Kept accurate inventory records and tracked costs against budget targets.

Lot Attendant

Hertz
01.2022 - 07.2023
  • Conducted quality inspections on vehicles, ensuring they met company standards for cleanliness and functionality.
  • Reported any defects, damages, or issues discovered during inspections, ensuring immediate resolution.
  • Managed vehicle registration processes, including applying registration stickers, ensuring vehicles were properly insured, and had the appropriate license plates before being released for customer rental.
  • Maintained detailed records of inspections and quality reports, documenting findings, actions taken, and the overall quality of products or vehicles.

Service Advisor

Walmart Autocare
06.2020 - 01.2022
  • Provided accurate service recommendations based on vehicle needs, promoting appropriate maintenance and repair options to customers.
  • Managed shop support functions, including stocking tools/supplies, coordinating with technicians, and ensuring work orders were completed efficiently.
  • Maintained accurate inventory records by conducting regular audits and restocking parts and supplies, reducing out-of-stock issues.
  • Processed customer orders and billing with speed and accuracy, using Walmart’s point-of-sale systems and adhering to company policies.
  • Educated customers on proper vehicle maintenance, fostering long-term relationships built on trust and loyalty.

Education

Associate in Applied Science (A.A.S.) - Business Management

Georgia Piedmont Technical College
Clarkston, GA
05.2025

Skills

  • Operation management
  • Customer Service & Client Relations
  • Problem Solving & Decision Making
  • Logistics & Supply chain coordination
  • Administrative Support
  • Quality Assurance
  • Operational efficiency

LANGUAGE

english
Native

Timeline

Fleet Operations specialist

Buggy
10.2023 - 04.2025

Lot Attendant

Hertz
01.2022 - 07.2023

Service Advisor

Walmart Autocare
06.2020 - 01.2022

Associate in Applied Science (A.A.S.) - Business Management

Georgia Piedmont Technical College

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