Koby Kimble
Baton Rouge,LA
Summary
Dedicated hospitality worker with expertise in customer service, cash handling, and meal delivery. Committed to maintaining high food safety standards and ensuring customer satisfaction.
Overview
7
7
years of professional experience
Work History
Hospitality Worker
Baton Rouge General Hospital
Baton Rouge, Louisiana
01.2025 - Current
- Provided exceptional customer service to patients and visitors daily.
- Maintained cleanliness and organization in patient areas and dining facilities.
- Assisted with meal delivery and ensured dietary needs were met.
- Served food and drinks to customers in a timely manner.
- Cleaned tables, chairs, dishes, cutlery and glassware after each meal period ended.
- Provided customer service to ensure satisfaction throughout their dining experience.
- Welcomed customers to property and offered immediate assistance with needs.
- Restocked supplies of condiments, beverages and other items as needed.
- Performed cashiering duties such as taking payments from customers using POS systems or manual methods.
Lead Customer Service Representative
Sonic
Baton Rouge, Louisiana
01.2023 - 09.2024
- Managed customer inquiries through various channels, ensuring timely responses.
- Implemented best practices for handling high-volume customer interactions smoothly.
- Delivered food and beverages to customers in a timely manner.
- Maintained cleanliness of dining area and service station.
- Collaborated with kitchen staff to ensure accurate order preparation.
- Handled cash transactions and processed payments efficiently.
- Trained new team members on service protocols and procedures.
- Monitored inventory levels of supplies and placed orders as needed.
Lead Customer Service Representative
Circle K
Baton Rouge, Louisiana
06.2022 - 08.2023
- Collaborated with team members to ensure smooth operations.
- Stocked shelves and replenished inventory as needed.
- Educated customers on promotions and loyalty programs.
- Monitored store security and reported suspicious activities.
- Provided excellent customer service to resolve customer complaints in a timely manner.
- Performed administrative tasks such as filing paperwork, updating databases and generating reports.
Assistant Manager
Domino's Pizza
Baton Rouge, Louisiana
03.2019 - 11.2021
- Delivered pizzas promptly to ensure customer satisfaction.
- Communicated effectively with customers regarding orders and delivery times.
- Managed cash transactions and balanced cash drawer accurately.
- Utilized GPS technology to optimize delivery routes efficiently.
Education
High School Diploma -
Mckinley High School
Baton Rouge, LA05-2022
Skills
- Customer service
- POS systems
- Meal delivery
- Inventory management
- Cash handling
- Food safety
- Problem solving
Timeline
Hospitality Worker
Baton Rouge General Hospital
01.2025 - Current
Lead Customer Service Representative
Sonic
01.2023 - 09.2024
Lead Customer Service Representative
Circle K
06.2022 - 08.2023
Assistant Manager
Domino's Pizza
03.2019 - 11.2021
High School Diploma -
Mckinley High School