Summary
Overview
Work History
Education
Skills
Timeline
Cashier

Koch Myra

Amherst,OH

Summary

  • I have excellent customer service skills. Working closely with customers as a Cashier and Photo Coordinator to determine their needs, answer their questions about products. I promptly resolve customer complaints and ensure maximum customer satisfaction. I face products, check for outdated stock products as they become available for, and help set up promotional displays.
  • Dynamic healthcare professional with extensive experience at EMH Regional Healthcare, excelling in patient transport and safety compliance. Proven ability to monitor vital signs and provide compassionate care, while demonstrating strong problem-solving and communication skills. Committed to enhancing patient experiences through effective teamwork and meticulous attention to detail.

Overview

2026
2026
years of professional experience

Work History

Patient Transportation Technician

EMH Regional Healthcare Center
  • Assisted in loading and unloading of medical equipment and supplies.

Ensured compliance with safety regulations during transportation activities.


Safe and sufficient transport of patients of all ages throughout the hospital system.


Verify and confirm patient identity through various means.


Prepare and maintain patient transportation carts with fresh linens and oxygen supplies


Photo Coordinator

Discount Drug Mart
03.2025 - Current

Travel to the stores to audit the photo department to make sure that the stores are following photo procedures.

Cashier

Discount Drug Mart
02.2019 - Current
  • Processed customer transactions accurately and efficiently using point-of-sale systems.
  • Assisted customers with product inquiries, enhancing their shopping experience.
  • Maintained cleanliness and organization of checkout area to ensure operational efficiency.
  • Collaborated with team members to manage inventory levels and restock shelves promptly.
  • Handled cash, credit, and refund transactions while adhering to company policies.
  • Resolved customer complaints effectively, ensuring satisfaction and loyalty.
  • Trained new cashiers on procedures and best practices for excellent service delivery.
  • Built relationships with customers to encourage repeat business.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.

Office Manager

Elcore
06.2018 - 12.2018
  • Coordinated office operations to enhance workflow efficiency and support team objectives.
  • Streamlined document management systems, improving data retrieval processes.
  • Implemented office policies that increased overall operational effectiveness and compliance.
  • Monitored inventory levels and coordinated supply orders to maintain adequate stock availability.
  • Streamlined office operations by implementing efficient filing systems and organizational strategies.

Customer Service Associate

Walgreens
12.2017 - 06.2018
  • Assisted customers with product inquiries and resolved issues efficiently.
  • Processed transactions accurately using point-of-sale systems.

Home Health Aide

Visiting Angels Home Care
08.2013 - 12.2017
  • Assisted clients with daily living activities, ensuring comfort and safety.
  • Monitored patient health and reported changes to healthcare professionals.
  • Developed personalized care plans in collaboration with family members and healthcare teams.
  • Provided companionship, emotional support, and social interaction to enhance client well-being.
  • Administered medications according to prescribed schedules, maintaining adherence to care instructions.

Patient Care Technician

EMH Regional Healthcare
01.2011 - 05.2013
  • Assisted nursing staff with patient care tasks, ensuring comfort and safety in a fast-paced environment.
  • Monitored vital signs and reported abnormalities to medical team for timely interventions.
  • Maintained cleanliness and organization of patient areas, adhering to infection control protocols.
  • Provided emotional support to patients and families, fostering a compassionate healthcare experience.
  • Documented patient information accurately in electronic health records for seamless communication among staff.
  • Assisted nurses with essential tasks, streamlining workflow and increasing efficiency in the healthcare setting.

Seasonal Tax Preparer

H&r Block
12.2006 - 03.2007
  • Prepared and filed individual tax returns using H&R Block software, ensuring compliance with federal and state regulations.
  • Assisted clients in understanding tax deductions and credits, enhancing their overall tax experience.
  • Conducted thorough reviews of financial documents to ensure accuracy before submission.
  • Collaborated with team members to streamline the tax preparation process, improving efficiency during peak seasons.

Education

Diploma - Medical Office Specialist

Ohio Business College
Sheffield Village, OH
05.2017

Diploma - Medical Assistant

Ohio Business College
Sheffield Village, OH
03.2009

Certificate of Credit - Tax Theory And Return Preparation.

H&R Block Training School
Sheffield Township, Ohio
09.2006

Skills

Shipping and receiving

Timeline

Photo Coordinator

Discount Drug Mart
03.2025 - Current

Cashier

Discount Drug Mart
02.2019 - Current

Office Manager

Elcore
06.2018 - 12.2018

Customer Service Associate

Walgreens
12.2017 - 06.2018

Home Health Aide

Visiting Angels Home Care
08.2013 - 12.2017

Patient Care Technician

EMH Regional Healthcare
01.2011 - 05.2013

Seasonal Tax Preparer

H&r Block
12.2006 - 03.2007

Patient Transportation Technician

EMH Regional Healthcare Center

Diploma - Medical Office Specialist

Ohio Business College

Diploma - Medical Assistant

Ohio Business College

Certificate of Credit - Tax Theory And Return Preparation.

H&R Block Training School
Koch Myra