Kodazia Wilson
Winter Haven,FL
Summary
Dependable candidate experienced in navigating long-haul routes and managing paperwork for cross-border shipments. In-depth knowledge of route logistics and vehicle maintenance needs. Physically fit individual possessing excellent physical stamina to move and lift heavy items and good knowledge of local and highway roads. Seasoned driver possessing exemplary safety record and in-depth knowledge of DOT regulations. Skilled in navigating long-haul routes, safely loading and unloading cargo. Committed to providing excellent customer service and delivering freight on time. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Local Truck Driver
Navajo Express
04.2023 - 09.2023
- Reduced fuel consumption with careful route planning and efficient driving techniques.
- Maintained vehicle safety through regular inspections, proper loading, and adherence to traffic regulations.
- Enhanced customer satisfaction by ensuring timely deliveries and maintaining clear communication with clients.
- Completed daily logs, reports, and documentation accurately to ensure compliance with state and federal regulations.
- Performed pre-and post-trip inspections to maintain vehicle condition, identifying any necessary repairs or maintenance needs promptly.
- Collaborated closely with dispatchers to receive instructions regarding assignments, report progress or address issues encountered enroute.
- Ensured compliance with weight restrictions by diligently monitoring load capacity according to local guidelines.
Truck Driver
CFI
12.2022 - 04.2023
- Improved on-time delivery rates by effectively planning and executing efficient driving routes.
- Enhanced customer satisfaction by maintaining open communication with clients during pickups and deliveries.
- Reduced fuel expenses through careful route planning and diligent monitoring of vehicle maintenance needs.
- Increased safety standards by conducting thorough pre-and post-trip inspections of the truck and trailer.
Local Truck Driver
Hogan Transport
08.2021 - 07.2022
- Improved delivery efficiency by optimizing routes and planning schedules.
- Enhanced customer satisfaction by ensuring timely deliveries and maintaining clear communication with clients.
- Maintained vehicle safety through regular inspections, proper loading, and adherence to traffic regulations.
- Reduced fuel consumption with careful route planning and efficient driving techniques.
- Increased on-time delivery rates by effectively managing unexpected delays or changes in routes.
- Utilized GPS systems for accurate navigation and efficient route planning, minimizing delays in delivery times.
Customer Service Representative
Publix
03.2018 - 08.2020
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Streamlined checkout process for increased efficiency and reduced waiting times.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
Team Leader
Chick-fil-A
03.2017 - 03.2018
- Enhanced team productivity by implementing efficient work processes and regularly reviewing performance metrics.
- Developed team members'' skills through targeted coaching sessions, resulting in improved individual performance.
- Led cross-functional teams to execute projects on time, within budget, and with high-quality outcomes.
- Streamlined workflows for increased efficiency, reducing turnaround times for critical tasks.
- Managed conflict resolution among team members, fostering a positive and collaborative work environment.
- Established clear communication channels that ensured the timely exchange of information between team members and stakeholders.
Education
Associate of Arts - Sociology
Santa Fe College
Gainesville, FL12.2021
Skills
- DOT Requirements
- Microsoft Windows
- Mapping Software
- Reading Comprehension
- DOT Regulations
- Minor Repairs
- Credit Card Payment Processing
- Customer Relations
- Order Fulfillment
- Active Listening
- Account Management
- Issue Resolution
- Overseeing Daily Activities
- Safety Processes
- Daily Workflow Improvement
- Sales Expertise
- Teamwork and Collaboration
Certification
- Certified and Licensed Real Estate Agent
Timeline
Local Truck Driver
Navajo Express
04.2023 - 09.2023
Truck Driver
CFI
12.2022 - 04.2023
Local Truck Driver
Hogan Transport
08.2021 - 07.2022
Customer Service Representative
Publix
03.2018 - 08.2020
Team Leader
Chick-fil-A
03.2017 - 03.2018
Associate of Arts - Sociology
Santa Fe College
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