Summary
Overview
Work History
Education
Skills
Hobbies
Timeline
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Kodee Olson

Summary

Results-oriented professional in Technical Support and Infrastructure Management with a strong background in exceptional user support both in-person and remotely. Demonstrated expertise in monitoring facility network operations and making proactive adjustments to meet evolving user needs, resulting in minimized downtime. Highly skilled in systems maintenance and collaboration, consistently achieving optimal outcomes. Self-motivated Technology Intern with a passion for IT/CIS and a solid technical acumen. Leveraging education and diligent nature, committed to delivering high-quality work and exceeding expectations.

Overview

5
5
years of professional experience

Work History

Package Handler

FedEx:Ground
07.2024 - Current
  • Followed safety regulations to maintain safe work environment.
  • Improved package handling efficiency by implementing proper sorting and organizing techniques.
  • Maintained a safe work environment by adhering to company policies and guidelines for proper lifting techniques.
  • Reduced damage rates for packages through careful handling and adherence to safety protocols.
  • Assembled, sealed, and loaded packages into correct trucks.
  • Used hand-held scanners and physical logs to accurately track item movements.
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Verified correct labels and accurate shipping information on packages to avoid shipping to wrong addresses.
  • Exceeded performance expectations during peak seasons, managing high volumes of shipments without compromising on quality or timeliness.
  • Removed jams and unblocked conveyor system to maintain flow of goods.
  • Contributed to increased productivity by working effectively in high-pressure situations.
  • Demonstrated commitment to quality control by consistently meeting or exceeding company standards for accuracy in sorting and labeling packages.
  • Alerted supervisors and coworkers of hazards and other issues for quick resolutions.
  • Enhanced operational resilience by cross-training in multiple roles, providing flexibility in workforce allocation.
  • Collaborated with drivers to streamline package loading, maximizing space utilization in delivery vehicles.

Performer / Jazz Musician

Jazz Merchants (CMC Jazz Band) & BVHS Red Hots
10.2019 - Current
  • Performing as lead in my section
  • Arranging gigs and performances
  • Dealing with compensations and splitting payment evenly
  • Maintained a high level of professionalism during all interactions with clients, venues, and fellow performers.
  • Received numerous positive reviews from clients, resulting in repeat bookings and referrals for new gigs.
  • Built strong relationships with venue staff members to facilitate smooth event execution from setup to tear-down processes.
  • Received coaching to refine skills and abilities.
  • Fostered a positive work environment for fellow entertainers by offering constructive feedback and support during rehearsals or backstage preparations.

Produce & Courtesy Clerk

City Market
09.2023 - 06.2024
  • Communications
  • Product Knowledge
  • Inventory Management
  • Time Management
  • Heavy Lifting
  • Maintained cleanliness of store premises, resulting in an inviting shopping environment for customers.
  • Bagged customer items efficiently using proper techniques to protect delicate items and separate different groups of merchandise.

Server, Fry Cook, Dishwasher, Cashier, Prep Cook

Gyro Vista Co.
05.2022 - 09.2023
  • Delivered customer checks and securely processed credit card or cash payments
  • Informed kitchen of special dietary needs or requests, delivering personalized meal options
  • Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
  • Described ingredients and cooking methods to explain preparation of various food items
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Cultivated warm relationships with regular customers.

Landscaping/Home Renovator

Misclassified Independent Contractor
05.2022 - 09.2023
  • Used portable sprinkler systems, hoses and watered cans
  • Applied herbicides and insecticides to address and reduce infestations
  • Performed planting, watering, mulching, and edging of lawns.
  • Removed weeds, hazards, and debris from common pathways to improve usability.
  • Maintained and repaired lawn tools and equipment
  • Consulted with clients to determine project needs and developed competitive price quotes
  • Maintained grounds by trimming, weeding, and general clean-up.
  • Cleaned and disposed of debris to maintain safe and clean working environment.
  • Built and installed cabinets, countertops and shelving to provide additional storage and working spaces.
  • Inspected job site throughout renovation process to verify quality standards.
  • Held timber, lumber and paneling in place for fastening or cutting.
  • Communicated regularly with clients to discuss progress and address any concerns.

Production Glass Blower

Vulcans Glass Art Studio
04.2020 - 08.2023
  • Operated electric kilns that heat and mold glass sheets to shape and curve metal jigs
  • Determined types and quantities of glass required to fabricate products
  • Controlled and maintained finishing machines to grind, drill, sand, bevel, decorate, wash and polish glass and glass products
  • Designed and created glass objects using blowpipes and artisan hand tools and equipment
  • Collaborated with design team to create unique, custom glassware for clients and special projects.
  • Collaborated with marketing team on promotional materials featuring product images and descriptions, driving brand awareness.
  • Customized existing designs based on client preferences or requirements, offering personalized customer service experiences.
  • Enhanced production efficiency by streamlining glass blowing techniques and processes.

Technology Internship & Computer Applications

Buena Vista High School
08.2022 - 05.2023
  • Gained valuable experience working within a specific industry, applying learned concepts directly into relevant work situations.
  • Sorted and organized files, spreadsheets, and reports.
  • Gained hands-on experience in various software programs, increasing proficiency and expanding technical skill set.
  • Developed organizational skills through managing multiple tasks simultaneously while adhering to strict deadlines.
  • Explored new technologies and approaches to streamline processes.
  • Conducted research for various projects, leading to well-informed decisions and successful outcomes.
  • Aided in enhancing website user experience with thorough usability testing.

Education

High School Graduate - Relevant Coursework: Technology Internship, Concert Band/Jazz Band, Photography

Buena Vista High School
Buena Vista, Colorado
05.2023

Technology Internship & Computer Applications -

Buena Vista High School
Buena Vista, Colorado
05.2023

Skills

  • Heavy Lifting
  • Warehouse Safety
  • Packaging
  • Information tracking
  • IT Troubleshooting
  • Customer Support
  • Desktop support
  • Technical Troubleshooting
  • Video Editing
  • Hardware support
  • UI and UX Design
  • Photo editing
  • Digital Photography
  • Project Management
  • Heavy Equipment Operation
  • Tool Maintenance
  • Chemical Handling
  • Customer Service
  • Punctual and Reliable
  • Flexible Schedule

Hobbies

I am passionate about a variety of pursuits that reflect my creativity and curiosity. My hobbies include:

  • 3D Printing and Modeling (Blender)
  • Music Composition
  • Zoology and Mycology
  • PC Building and Repair
  • Community Building and Event Hosting
  • Study the Welsh Language

These activities not only bring me joy but also enhance my skills and broaden my knowledge.

Timeline

Package Handler

FedEx:Ground
07.2024 - Current

Produce & Courtesy Clerk

City Market
09.2023 - 06.2024

Technology Internship & Computer Applications

Buena Vista High School
08.2022 - 05.2023

Server, Fry Cook, Dishwasher, Cashier, Prep Cook

Gyro Vista Co.
05.2022 - 09.2023

Landscaping/Home Renovator

Misclassified Independent Contractor
05.2022 - 09.2023

Production Glass Blower

Vulcans Glass Art Studio
04.2020 - 08.2023

Performer / Jazz Musician

Jazz Merchants (CMC Jazz Band) & BVHS Red Hots
10.2019 - Current

High School Graduate - Relevant Coursework: Technology Internship, Concert Band/Jazz Band, Photography

Buena Vista High School

Technology Internship & Computer Applications -

Buena Vista High School

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Kodee Olson